Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
Features
A-20Basic features
A
Dial Plan
The dial plan is the system’s guide to digit translation. When the system receives
dialed digits, the system must know what to expect next based on the digits
received so far. For example, if a user dials 4, the dial plan tells the system how
many more digits to expect before the call is processed.
Dialed Number Identification Service
Displays, for a called party or answering position, the service or product
associated with an incoming call.
Directory
Allows users with display-equipped telephones to access the system database,
use the touch-tone buttons to enter a name, and retrieve an extension number
from the system directory. The directory contains the names and extensions
assigned to all telephones on the system.
Distinctive Ringing
Helps users and attendants distinguish among various types of incoming calls by
distinctive ringing patterns. Users can set up ringing patterns to indicate many
different types of calls: for example, internal, external, and priority calls.
By default, internal calls ring with a one-burst pattern, external calls with a
two-burst pattern, and attendant and priority calls with a three-burst pattern.
Dual DCP I-Channels
Support the use of dual DCP I-channels for AUDIX networking. In this case,
networking refers to the ability to send data files between AUDIX systems, not to
communications with the switch.
Emergency Access to the Attendant
Provides for emergency calls to be placed to an attendant. These calls can be
placed automatically by the system when a user leaves a telephone off-hook, or
can be dialed by system users. Emergency access calls can receive priority
handling by the attendant.
Enhanced Abbreviated Dialing
Supplements Abbreviated Dialing by providing one enhanced number per system.
Enhanced number lists can contain any number or dial access code. System
Administrators designate privileges for group number lists, system number lists,