Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
Features
A-18Basic features
A
is used when working from home. The coverage path used from home would have
a call to the employee’s work phone cover to his or her home phone. If the
employee does not answer the call or is busy on another call, the call is redirected
back to the switch for further processing, such as coverage to voice mail.
Crisis Alert
Visibly and audibly alerts attendant consoles, administered digital display stations
or TransTalk telephones, or digital numeric pagers when an emergency call is
placed. The feature indicates from where an emergency call is made (room or
extension), which allows the attendant or other personnel to direct
emergency-service personnel to the caller. Though often used in the hospitality
industry, it can be set up to work with any standard attendant console, digital
display station, or digital numeric pager.
Audible alerting sounds like an ambulance siren. Visual alerting consists of
flashing of the crisis-alert button lamp and display of the caller name and
extension. When crisis alerting is active, the console or station is placed in
position-busy mode so that other incoming calls can not interfere with the
emergency call notification. The console or station can still originate calls to allow
notification of other personnel. Once a crisis alert call has arrived at a console, the
console user must press the position-busy button to unbusy the console, and
press the crisis-alert button to deactivate audible and visual alerting.
Customer-Provided Equipment Alarm
Provides you with an indication that a system alarm has occurred and that the
system has attempted to contact a service organization. A device that you
provide, such as a lamp or a bell, is used to indicate the alarm situation. You can
administer the level of alarm about which you want to be notified.
Data Call Setup
Enables the setting up of data calls using a variety of methods such as keyboard
dialing, telephone dialing, Hayes command dialing, permanent switched
connections, administered connections, automatic calling unit interface, and
hotline dialing. Data Call Setup is provided for both DCP and ISDN-BRI
telephones.
Data Hot Line
Provides for automatic placement of a data call when the originator hangs up.
Data Hot Line may be used for security purposes. This feature offers fast and
accurate call placement to commonly-called data endpoints. Data terminal users
who constantly call the same number can use Data Hot Line to automatically
place the call when they hang up the telephone.