Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
Features
A-14Basic features
A
■ Periodic Pulse Metering — For non-ISDN trunks
Periodic Pulse Metering (PPM) accumulates pulses transmitted from the
public network at periodic intervals during an outgoing trunk call. At the end
of the call, the number of pulses collected is the basis for determining
charges.
Call-charge information helps you to account for the cost of outgoing calls without
waiting for the next bill from your network provider. This is especially important in
countries where telephone bills are not itemized. You can also use this information
to let employees know the cost of their phone calls, and to encourage them to
help manage the company’s telecommunications expenses.
NOTE:
This feature is not offered by the public network in some countries, including
the United States.
Call Coverage
Provides automatic redirection of calls that meet specified criteria to alternate
answering positions in a Call Coverage path. A coverage path can include any of
the following: a telephone, an attendant group, a uniform call distribution hunt
group, a direct department calling hunt group, an automatic call distribution hunt
group, a voice messaging system, or a coverage answer group established to
answer redirected calls.
In addition to redirecting a call to a local answering position, Call Coverage can be
administered to do the following:
■ Redirect calls based on time-of-day.
■ Redirect calls to a remote location.
Call Detail Recording
Records detailed call information on incoming and outgoing calls for the purpose
of call accounting and sends this call information to a call detail recording output
device. You can specify the trunk groups and extensions for which you want
records to be kept as well as the type of information to be recorded. You can keep
track of both internal and external calls. This application contains a wide variety of
administrable options and capabilities.
Call Forwarding
Call Forwarding provides four functions:
■ Call Forwarding All Calls — Allows calls to be forwarded to an internal
extension, external (off-net) number, an attendant, or an attendant group.