Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
Features
A-13Basic features
A
Bridged Call Appearance —
Multi-Appearance Telephones
Allows calls to be handled from more than one telephone. A bridged call
appearance is set up by administering a primary extension and the button number
associated with it on a two-lamp button on another telephone. One way this
feature is most often used is by secretaries or assistants who answer or handle
calls to the primary extension (an executive, for example). When the primary
extension receives a call, the bridged call appearance flashes or rings, and the
call can be handled as if the primary extension user was answering it. You can
have up to 64 bridged call appearances.
Bridged Call Appearance —
Single-Line Telephones
Allows single-line telephones to have a bridged appearance on a
multi-appearance phone. You can have up to 64 bridge call appearances.
Bulletin Board
The bulletin board is a place on the switch where people can post information and
receive messages from other switch users, including Lucent Technologies
personnel. Anyone with appropriate permissions can use the bulletin board for
everyday messages. In addition, Lucent Technologies personnel can leave
high-priority messages, which are displayed on the first ten lines of the bulletin
board.
Busy Verification of Terminals and Trunks
Allows attendants and users of multi-appearance telephones to make test calls to
trunks, telephones, and hunt groups to check the status of an apparently busy
resource. With this feature, an attendant or multifunction telephone user can
distinguish between a telephone that is truly busy and one that only appears busy
because of some problem. Users can quickly identify faulty trunks.
Call Charge Information
The system provides two ways to know the approximate charge for calls made on
outgoing trunks:
■ Advice of Charge — For ISDN trunks
Advice of Charge (AOC) collects charge information from the public
network for each outgoing call. Charge advice is a number representing the
cost of a call; it is recorded as either a charging or currency unit.