Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
System Management Solutions
14-8Call-Charge Information
14
— Call Processing lists the number of valid and invalid authorization
codes entered for the system, the stations on the system, all tie
trunks, and the attendant consoles. In addition, the time and dial
access code/extension from which the last ten violations occurred
are recorded.
— Maintenance Board lists the number of valid and invalid attempts to
access the maintenance circuit pack.
■ The Tandem Traffic report provides information on facilities that serve
tandem traffic.
The following measurements help you evaluate the network engineering design
for possible reconfiguration. They can help you decide how to reconfigure
networks for lower-cost operation.
■ Split Measurements lists various information including the number of calls
that overflowed the group queue.
■ Automatic Route Selection Pattern Measurements collects information on
Automatic Route Selection patterns from when the report was administered
into the measured pattern list until it is removed from the measured pattern
list.
■ Trunk Group Detailed Measurements reports on the traffic on a selected
subset of trunk groups for a sequence of 24 measurement intervals whose
length is customer-selectable among the options of 15 minutes, 30
minutes, or 1 hour. The report is divided into two sections:
— Group Identification includes the trunk group number, type,
direction, and size.
— Measurements lists total usage, maintenance usage, total calls,
incoming calls, tandem calls, group overflow, calls queued, queue
overflow, percentage of all trunks busy, and percentage of outgoing
blocking.
■ The Blockage Study report shows the blockages that occur for Time
Division Multiplexing attempts.
All of these measurements are accessible to an external host via the operation
support system interface.
Call-Charge Information
The system provides two ways to know the approximate charge for outgoing calls:
■ Advice of Charge — For ISDN trunks
Advice of Charge collects charge information from the public network for
each outgoing call. Charge advice is a number representing the cost of a
call; it is recorded as either a charging or currency unit.