Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
Telecommuting Solutions
13-3Overview
13
Each module can be shared by as many as 25 users (though only one may be
logged on at any one time). Several security features make it difficult for the sys-
tem to be abused by hackers.
Personal Station Access
Personal Station Access is a “hoteling” feature that allows you to apply your
telephone station preferences and permissions to any compatible telephone. This
includes the definition of terminal buttons, abbreviated dial lists, and
Class-of-Service and Class-of-Restrictions permissions. It can be used on-site or
off-site (with DEFINITY Extender). This would allow several employees to share
the same office on different days of the week, with each employee making the
shared telephone “theirs” for the day. Remote use requires DEFINITY Extender
(described on page 13-2
).
NOTE:
Personal Station Access can also be used with the system as a lock and key
to prevent unauthorized access.
Station Security Codes
Station Security Codes protect access to telephone stations. Now these codes
can be changed by the telephone users. This allows you to easily ensure
protection of your telephone features.
All of these features are described in detail in the
DEFINITY
®
ECS Administrator’s
Guide,
under the following feature names:
■ Call Coverage
■ Call Forwarding
■ Personal Station Access
■ Station Security Codes.
AUDIX features for telecommuting
The following DEFINITY AUDIX and INTUITY AUDIX features are useful for
telecommuting:
■ Multiple Personal Greetings allow subscribers to prepare a pool of up to
nine personal greetings to save time and provide more personal customer
service. Separate messages can indicate that the subscriber is on the
phone, away from the desk, on vacation, or otherwise unavailable to talk.
Different messages also can apply to internal, external, or after-hours calls.
■ Outcalling automatically dials a prearranged phone number or pager when
messages are received in a user’s mailbox. The system tells whoever
answers that messages have been received.