Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
Voice Messaging Solutions
10-6I NTUITY AUDIX voice messaging
10
INTUITY AUDIX voice messaging
The INTUITY AUDIX system allows you to record, distribute, and receive messages
in various mediums. I
NTUITY AUDIX is the product-of-choice with the GuestWorks
offer. The system runs on a dedicated computer connected to the switch and
allows the transfer of voice and fax communications to and from the switch via
analog voice ports and also allows data communications to and from the switch
via a data link.
The I
NTUITY AUDIX system offers everything you get with DEFINITY AUDIX plus
Fax Messaging and enhanced Message Manager features.
Fax Messaging
INTUITY Fax Messaging works with the INTUITY Lodging application to allow
subscribers to use their I
NTUITY Lodging mailboxes for fax messaging. With
I
NTUITY Fax Messaging, subscribers may receive, create, send, and forward fax
messages. Subscribers may also use the I
NTUITY Fax Messaging application to
create special mailboxes for each of your fax machines. These mailboxes (known
as guaranteed mailboxes) accept fax telephone calls when the fax machine is
busy and then deliver the fax to the fax machine when the fax machine is
available.
Message Manager
The INTUITY Message Manager provides access to INTUITY AUDIX voice
processing features on a personal computer connected to a local area network
(LAN). It also works with DEFINITY AUDIX. This feature requires three
components:
■ The AUDIX server software may be purchased with the INTUITY AUDIX
System with an I
NTUITY Message Manager Right-to-Use. Also, this feature
has I
NTUITY AUDIX hardware requirements .
■ The Message Manager software diskettes can be purchased separately
and are installed either on each user’s PC or on a LAN server.
■ The local area network is owned and maintained by the customer and must
meet certain requirements for the I
NTUITY Message Manager feature to
work.
Message processing features available at a subscriber’s PC with I
NTUITY Mes-
sage Manager include the following:
■ Looking at up to 16 message headers at a time and listening to messages
in the order you choose. For subscribers who get many messages, this
provides an easy way to view and prioritize the messages.
■ Ability to send and receive fax-only or voice-fax messages, to view faxes
on your PC, and optionally to print faxes.