Instruction manual

Data Management Solutions

8-1Overview

DEFINITY® Business Communications System and GuestWorks® Issue 6

Overview

555-231-208

Issue 1

April 2000

Data Management Solutions

Overview

DEFINITY BCS and GuestWorks are designed for fast, efficient, and reliable

movement and management of data. All information transmitted through the

digital system is carried in a digital format. Analog signals — both voice and

data — are converted to digital form before being switched. Analog data

compatible with data modules and fax machines can be transmitted through the

system at speeds up to 28.8 kbps. Digital data can be transmitted at speeds up

to 64 kbps per channel.

Data communications capabilities

Whether your data environment is asynchronous, synchronous, or a combination

of both, the system’s data-switching capabilities can greatly enhance your

company’s data communications. Using the system to switch your company’s

data has many possible benefits:

■ It can greatly reduce the number of terminals and amount of cabling

required.

■ It enables employees to gain needed access to host computers,

applications, and databases.

■ It provides connectivity between different data environments that your

company may have — asynchronous, synchronous, and personal

computer environments.

■ Voice and data are integrated and transmitted over the same wires;

employees can exchange data and discuss it over the phone at the same

time.

■ Your data communications system will benefit from many of the system’s

capabilities. For example, voice features such as Abbreviated Dialing,

Queuing, and Automatic Route Selection can also be applied to data

communications. The system’s networking strengths can expand data

connectivity to wider areas. The system’s management capabilities can

monitor and control your data communications.