Instruction manual

DEFINITY® Business Communications System and GuestWorks® Issue 6
Overview
555-231-208
Issue 1
April 2000
Hospitality Solutions
7-7I NTUITY Lodging
7
Faxes can also be stored in the administrator’s mailbox for later delivery to a
guest. This occurs when someone sends a fax to the hotel, but not directly to a
guest’s mailbox. The administrator can either print the fax or send it to the guest’s
mailbox. Guests or administrators can also send faxes to multiple locations
simultaneously.
Language options
Guests can hear voice mail prompts and menus in one of several languages. The
current set of available languages includes the following:
■ American English
■ Arabic (female voice)
■ Brazilian Portuguese
■ British English
■ Canadian French
■ German
■ Greek
■ Japanese
■ Latin American Spanish
■ Mandarin Chinese
■ Parisian French
■ Russian.
Any or all of these languages may be installed, but only nine can be made
available at any one time. The attendant enters the guest’s desired language at
check-in time. The guests will hear menus and prompts in their chosen languages
after logging in to retrieve messages. Contact your account representative for
language options.
Call accounting
The INTUITY Lodging Call Accounting package (an integrated offering from
Homisco) takes call records supplied by the system, puts the records into a
standard bill format, and sends the billing information to the property management
system. When guests check out, their long distance calling charges are printed
automatically on their bill. This gives you better control over telephone usage
revenue.