Quick start guide MS2085 4-Line Small Business Main Console
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
Quick start guide MS2085 4-Line Small Business Main Console Table of contents Getting started Quick reference guide............................... 1 Console installation.................................... 4 Console installation (system telephone).................................................... 8 For installation with use of MS2015 deskset in the system (auto set IP)................................................ 8 Console installation (stand-alone telephone)...........................................
Getting started Quick reference guide MENU/SELECT CALL HISTORY • Press to enter the menu. • While in the menu, press to select an item or save an entry or setting. • Press to view caller ID information. MESSAGE WAITING indicator • Flashes when there are new messages in the central mailbox or private mailbox. ANS SYS • Press to enter the answering system setup menu. LINE 1-LINE 4 keys • Press to make or answer a call on the desired line.
Getting started Quick reference guide One-touch keys Press to dial the desired one-touch number. Directory card To write names on the directory card, follow the steps below: 1. Pull out the directory card. 2. Write the information on the directory card. 3. Replace the directory card under the plastic cover. SPEAKER • Press to turn on the speakerphone. Press again to turn it off. MIC FLASH TRANSFER • During a call, press to answer an incoming call when you receive a call waiting alert.
Getting started Quick reference guide Main menu The > symbol highlights a menu item. >System Setup Ringers Set Date/Time One Touch Phone Settings Registration Customer Support Main menu • System Setup • Ringers • Set Date/Time • One Touch • Phone Settings • Registration • Customer Support Using menus • Press MENU/SELECT to show the main menu. • Press or to scroll through menu items. • Press MENU/SELECT or press /SKIP to select a highlighted menu item. • Press MENU/SELECT to save changes.
Getting started Console installation L1/2 Make sure you plug in all telephone lines and the Ethernet cable before powering up the console. MS2085 Engraving: MS2015 Engraving: 5.1 Use only Supplied Adapter Use only Supplied Adapter L4 L3/4 L2 1. Plug the end of the coiled handset cord into the jack on the left side of the telephone. 2. Lift the kickstand as the arrows indicate below to release it from the groove.
Getting started Console installation 3. Snap the kickstand into the desired grooves until it locks into place. 4. Install the telephone lines. Plug one end of telephone line into the telephone jack at the back of the console. Plug the other end of the telephone line into the telephone wall jack.
Getting started Console installation Option 1: To connect four single line wall jacks MS2015 Engraving: Use only Supplied Adapter Plug one end of the Ethernet cable into the Ethernet jack ( ) at the back of the console. MS2085 Engraving: Plug the larger end of the console power adapter into an electrical outlet not controlled by a wall switch. 5.1 Plug the other end of the telephone lines into the 1-line telephone wall jacks.
Getting started Console installation Option 2: To connect two 2-line wall jacks Plug the larger end of the console power adapter into an electrical outlet not controlled by a wall switch. Plug the other end of the telephone lines into the 2-line telephone wall jacks. Plug the other end of the Ethernet cable into a router. Line 3/4 Line 1/2 Router Router MS2015 Engraving: Use only Supplied Adapter Plug one end of the Ethernet cable into the Ethernet jack ( ) at the back of the console.
Getting started Console installation (system telephone) If you want to use the console as a stand-alone telephone, skip to the next page for installation instructions It takes at least one minute for the console to start up the system and the screen displays Booting... during startup. The screen displays Is this Console going to register MS2015 Desksets? ‘SELECT’: Yes ‘CANCEL’: No. Press SELECT. The screen shows Console is in system mode.
Getting started Console installation (stand-alone telephone) This MS2085 console can be used as a stand-alone telephone without connecting it to MS2015 desksets via a router. Follow the steps below to set up the console if you do not connect it to a router. 1. Follow the steps on pages 4-7 to connect the line cords and adjust the console’s viewing angle. 2. When the screen displays Is this Console going to register MS2015 Desksets? ‘SELECT’: Yes ‘CANCEL’: No, press CANCEL.
Getting started System setup Prime line Use this feature, also known as automatic line selection, to choose which line is automatically selected each time you lift the handset or press SPEAKER or HEADSET (if a corded headset is connected) to make an outside call. If you select Auto, the console picks up any plugged telephone line starting from Line 1. To set the prime line: Prime Line 1. When the console is idle, press MENU/SELECT. >Line 1 Line 2 2.
Telephone settings Telephone setup Ringer volume Use this feature to set the ringer volume to one of six levels or turn the ringer off. When the ringer is off, the icon appears on the console screen. The MS2085 console stores the volume setting for all lines. 1. When the console is idle, press MENU/SELECT. or to scroll to Ringers, then press 2. Press MENU/SELECT or /SKIP. 3. Press MENU/SELECT again or /SKIP to select Ringer Volume. 4.
Telephone settings Telephone setup Set date/time The answering system displays the date and time of the message while playing messages. Before using the answering system, set the date and time as follows. Follow the steps below to set the month, day, year and time: 1. When the console is idle, press MENU/SELECT. 2. Press or to scroll to Set Date/Time, then press MENU/SELECT or /SKIP. 3. Use the dialing keys to enter the month (MM), day (DD) and year (YY).
Telephone operation Telephone operation The telephone comes programmed to select the line automatically for calls when you do not press a line key. To override the automatic line selection setting, see Prime line on page 10 for details. When you answer a call, the telephone automatically selects the ringing line. Making and ending a call To make a call using the console: 1. Lift the handset or press SPEAKER .
Telephone operation Options while on calls Call waiting If you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls while you are in the middle of a call. • Press FLASH to put your current call on hold and take the new call. • Press FLASH at any time to switch back and forth between calls. Volume control Use this feature to set the listening volume to one of six levels for each of the listening options (corded handset, corded headset and speakerphone).
Telephone operation Redial The last 10 telephone numbers dialed (up to 30 digits) are stored in the console. To view the 10 most recently dialed numbers 1. Press AUTO REDIAL to enter the redial list and display the most recently called number. or to view other recently called numbers. 2. Press 3. Press CANCEL to exit the redial list. To redial a number lift the handset, • When the desired number displays on the screen, ������������������ press� SPEAKER or HEADSET.
Telephone operation Conference call The system can support 5-way conference with a maximum of one outside call and four system extensions (including the initiating party), or two outside calls and three system extensions (including the initiating party). The outside call must be established first because an intercom call cannot be placed on hold. There are two ways to establish a conference call. A.
Telephone operation Conference call B. Join a call in progress Make or answer an outside call on the console, then press MENU/SELECT. Press MENU/SELECT to select Call Privacy on your console. Press or to choose Off, then press MENU/SELECT. Any system extension can join the call by pressing the line key currently in use to join the conference.
Telephone operation Intercom You can use the intercom feature for conversations between the console and a system deskset, or between two system desksets. The console and each deskset in the telephone system MUST be assigned a unique extension number for the intercom feature to work. The assignment is done when the console is initially set up. Make an intercom call to an extension 1. Press INTERCOM on the console when it is idle. 2.
Telephone operation One touch This telephone has 32 one- and two-touch memory locations (speed dial locations) where you can store the phone numbers or system extension numbers you wish to dial more quickly. You can store up to 30 digits in each location. You can access the first 16 locations using only the one-touch buttons. To access the remaining 16 locations, press LOWER and then the one-touch button for the desired location.
Telephone operation One touch Assign a one-touch entry (continued) 6. 7. 8. 9. • You can store the flash signal required by some special services as part of a dialing sequence. Press or to choose Add flash, then press MENU/SELECT. A F appears on the screen. Continue storing the number as usual. Press or to choose Done, then press MENU/SELECT to save the setting and return to the previous menu.
Directory Create directory entries Create a new directory entry Use the following steps to store a name and number in the directory. 1. When the console is idle, press DIRECTORY. 2. The console shows a summary with the number of directory entries stored. Press MENU/SELECT to add an entry. 3. The screen displays Enter Name. Use the dialing keys to enter the name (up to 15 characters). Each time you press a key, the character on that key appears.
Directory Create directory entries Create a new directory entry (continued) • You can include a pause while storing a dialing sequence that requires one during actual dialing. Enter Number Press or to choose Add pause, then press 8002223111_ MENU/SELECT. A P appears on the screen. • Store a signal for switching to temporary tone Select to: signaling. If you have dial pulse (rotary) service, Done this signal is required for some special services. Press or to choose Send tone, then press MENU/SELECT.
Directory Search directory Search by name Follow the steps below to search for directory entries on the console. 1. Press DIRECTORY on the console. The screen displays a summary with the number of directory entries stored. 2. Press or to browse ������������������������������ through the directory. 3. When a name appears, press the dial pad keys (2-9) to start a name search.
Caller ID Caller ID operation Review the caller ID information 1. When the console is idle, press CALL HISTORY. The console displays XX New calls (the number of missed call) and XX calls (the total number of missed calls and reviewed calls). 2. Press or to review the caller ID information. The caller ID entries are stored in reverse chronological order starting with the most recent entry. 3. To exit without making changes, press CANCEL. Dial a call history entry 1.
Caller ID Caller ID operation Save a caller ID entry to the directory (continued) • Store a signal for switching to temporary tone signaling. If you have dial pulse (rotary) service, this signal is required for some special services. Press or to choose Send tone, then press MENU/SELECT. A T appears on the screen. All numbers you enter after this will send touch-tone signals during dialing. • You can store the flash signal required by some special services as part of a dialing sequence.
Answering system Auto attendant setup Record the auto attendant announcement To record the announcement: 1. When the console is idle, press ANS SYS. 2. Press or to scroll to Auto Attendant, then press MENU/SELECT or /SKIP. 3. Press or to scroll to Announcement, then press MENU/SELECT or /SKIP. 4. Press or to choose Day OGM 1, Day OGM 2, Day OGM 3, Night OGM or Directory OGM, then press MENU/SELECT or /SKIP. or to scroll to Record, then press 5. Press MENU/SELECT or /SKIP. 6.
Answering system Auto attendant operation Auto attendant (AA) flow chart Incoming call AA answers and plays outgoing announcement Caller dials 9# Caller dials 0# Caller dials extension number Caller enters remote access code AA records central message AA plays directory OGM AA calls extension Answering system remote access Normal call or private mailbox records message Yes Extension picks up the call No command entered Rings back to console AA answers and plays outgoing announcement No Cal
Answering system Answering system operation Message playback From the console, you can play the messages in both the central and private mailboxes. You can choose to play the new messages only or play all messages (new messages and old messages). Before playing each message, the system announces the date and time of the recording. After the last message, you hear, “End of the messages.” To listen to messages in the mailbox: 1. While the console is idle, press ANS SYS. 2.
www.telephones.att.com © 2012-2013 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 7 AT&T 01/13.
