User`s manual

82
Appendix
Troubleshooting
The answering system might not detect the remote access code when
your announcement is playing. Wait until the announcement is over before
entering the code.
There might be interference on the telephone line you are using. Press the
dial pad keys firmly when dialing.
I subscribe to a nontraditional telephone service that uses my computer
to establish connections, and my telephone doesn’t work.
Make sure your computer is powered on.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your nontraditional
telephone service.
Make sure to plug your USB telephone adapter into a dedicated USB
port on your computer. Do not plug it into a multiple port USB hub (USB
splitter) that is not powered.
In a few rare instances, the USB port on your computer may not have
enough power. Try using a USB hub with its own external power supply.
If you are using a firewall, it may prevent access to your nontraditional
telephone service provider. Contact your service provider for more
information.
Common cure for electronic equipment.
If the telephone base does not seem to be responding normally, do the
following (in the order listed):
Disconnect the power from the deskset.
Wait a few minutes.
Connect the power to the deskset.
Wait for the deskset to synchronize its connection. This will take at least
one minute to finish.
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