User`s manual

79
Appendix
Troubleshooting
Make sure the INTERCOM light is off before you make an intercom call. If
the light is on, the system is busy or the intercom is unavailable. Try again
when the intercom light goes off.
Check to make sure that each system extension has a unique extension
number. Refer to Set extension number on page 21 for details.
I cannot transfer outside calls.
If you are on a conference call with another telephone in the same
system, the call cannot be transferred.
If the destination telephone is on an outside call or intercom call with
another system telephone, the call cannot be transferred.
Check to make sure that each system extension has a unique extension
number. Refer to Set extension number on page 21 for details.
I cannot join a conversation in progress.
The call privacy feature prevents another set on the system from
interrupting a conversation. Make sure you turn off call privacy during a
call. See Call privacy on page 36.
I hear a double-beep sound every 30 seconds.
There is a call on hold at this extension. Press the LINE key of the call on
hold to return to the call and turn off the reminder beep.
I get noise, static, or weak signals on my cordless handset even when I’m
near the deskset.
You may be able to improve the performance of your deskset by installing
your new deskset as far as possible from any other existing corded or
cordless telephone system that may already be installed.
Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
Do not install this deskset near a microwave oven or on the same
electrical outlet. You might experience decreased performance while the
microwave oven is operating.
If you plug your telephone in with a modem or a surge protector, plug the
console (or modem/surge protector) into a different location. If this does
not solve the problem, relocate your deskset or modem farther apart from
one another, or use a different surge protector.
Relocate your telephone to a higher location. The telephone might have
better reception in a high area.
If the other telephones in your building are having the same problem,
contact your telephone service provider.
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