Quick start guide MS2015 4-Line Small Business Deskset
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
Quick start guide MS2015 4-line Small Business Deskset Table of contents Getting started Quick reference guide............................... 1 Deskset installation..................................... 4 Telephone settings Telephone setup........................................... 9 Prime line..................................................... 9 Ringer volume............................................ 9 Set date/time...........................................10 LCD language.............................
Getting started Quick reference guide MENU/SELECT CALL HISTORY • Press to enter the menu. • Press to view caller ID information. • While in the menu, press to select an item or save an entry or setting. MESSAGE WAITING indicator • Flashes when there are new messages in the private mailbox. ANS SYS • Press to enter the answering system menu. LINE 1-LINE 4 keys • Press to make or answer a call on the desired line.
Getting started Quick reference guide One-touch keys • Press to dial the desired one-touch number. Directory card To write names on the directory card, follow the steps below: 1. Pull out the directory card. 2. Write the information on the directory card. 3. Replace the directory card under the plastic cover. SPEAKER • Press to turn on the speakerphone. Press again to turn it off. MIC TRANSFER FLASH • Press to transfer a call to an extension.
Getting started Quick reference guide Main menu The > symbol highlights a menu item. >System Setup Ringers Set Date/Time One Touch Main menu • System Setup • Ringers • Set Date/Time • One Touch • Phone Settings • Registration • Customer Support Using menus • Press MENU/SELECT to show the main menu. • Press or to scroll through menu items. • Press MENU/SELECT or /SKIP to select a highlighted menu item. • Press MENU/SELECT to save changes.
Getting started Deskset installation L1/2 Make sure you plug in the Ethernet cable before powering up the deskset. MS2085 Engraving: MS2015 Engraving: 5.1 Use only Supplied Adapter Use only Supplied Adapter L4 L3/4 L2 1. Plug the end of the coiled handset cord into the jack on the left side of the telephone. 2. Lift the kickstand as the arrow indicates below to release it from the groove. There are seven pairs of grooves designed to hold the deskset at different angles for optimum visibility.
Getting started Deskset installation 3. Snap the kickstand into the desired grooves until it locks into place. MS2015 Engraving: Use o Supp Adap MS2085 Engraving: 4. Plug one end of the Ethernet cable into the Ethernet jack ( ) at the back of the deskset, and plug the other end of the Ethernet cable into the router your console is connected to. 5.
Getting started Deskset installation 5. Plug the power adapter into an electrical outlet not controlled by a wall switch. Plug the other end of the Ethernet cable into the router connecting to your console. Router Router Plug the large end of the deskset power adapter into an electrical outlet not controlled by a wall switch. Route the Ethernet cable and power cord through these slots. Plug the small end of the deskset power adapter into the power jack at the back of the deskset.
Getting started Deskset installation It takes at least one minute for the deskset to start up the system and the screen displays Booting... during startup. The deskset is set to obtain IP address automatically by default. The screen displays Obtaining IP from DHCP server Please wait... when the deskset is obtaining IP from the router. When an IP is obtained, the screen displays IP obtained: XXX.XXX.X.XXX Press SELECT to proceed.
Getting started Deskset installation 6. It takes up to 60 seconds to complete the registration. The screen displays Connected to Console (Console represents the name of the console) when the registration is successful. • If the deskset displays Please check: 1. Console’s name and network info 2. Ethernet, make sure you enter your console’s name correctly and the router is installed properly. Repeat steps 3-5 above to connect to console again. 7. The deskset displays Starting...
Telephone settings Telephone setup Prime line Use this feature, also known as automatic line selection, to choose which line is automatically selected each time you lift the handset, or press SPEAKER or HEADSET (if a headset is connected) to make an outside call. If you select Auto, the deskset picks up any plugged telephone line starting from Line 1. To set the prime line: 1. When the telephone is idle, press MENU/SELECT. 2. Press MENU/SELECT again or /SKIP to choose System Setup. 3.
Telephone settings Telephone setup Set date/time The answering system displays the date and time of the message while playing messages. Before using the answering system, set the date and time as follows. Follow the steps below to set the month, day, year System Setup and time: Ringers 1. When the deskset is idle, press MENU/SELECT. >Set Date/Time One Touch to scroll to Set Date/Time, then press 2. Press or MENU/SELECT or /SKIP. 3.
Telephone operation Telephone operation The deskset comes programmed to select the line automatically for calls when you do not press a line key. To override the automatic line selection setting, see Prime line on page 9 for details. When you answer a call, the deskset automatically selects the ringing line. Making and ending a call To make a call from the deskset: 1. Lift the handset or press SPEAKER .
Telephone operation Options while on calls Call waiting If you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls while you are in the middle of a call. • Press FLASH to put your current call on hold and take the new call. • Press FLASH at any time to switch back and forth between calls.
Telephone operation Redial The last 10 telephone numbers dialed (up to 30 digits) are stored in system memory. If there is a cordless handset registered to this deskset, the redial memory shares between the deskset and its registered cordless handset. To view the 10 most recently dialed numbers 1. Press AUTO REDIAL to enter the redial list and display the most recently called number. 2. Press or to view other recently called numbers. 3. Press CANCEL to exit the redial list.
Telephone operation Conference call The system can support 5-way conference with a maximum of one outside call and four system extensions (including the initiating party), or two outside calls and three system extensions (including the initiating party). The outside call must be established first because an intercom call cannot be placed on hold. There are two ways to establish a conference call. A.
Telephone operation Conference call B. Join a call in progress Make or answer an outside call on the deskset, then press MENU/SELECT. Press MENU/SELECT or /SKIP to select Call Privacy on your deskset. Press or to choose Off, then press MENU/SELECT or /SKIP. Any system extension can join the call by pressing the line key currently in use to join the conference.
Telephone operation Intercom You can use the intercom feature for conversations between this deskset and a system deskset, or between two system desksets. The console and each deskset in the telephone system MUST be assigned a unique extension number for the intercom feature to work. The assignment is done when the deskset is initially set up. Make an intercom call to an extension 1. Press INTERCOM on the deskset when it is idle. 2. Press or to scroll to a desired extension, then press MENU/SELECT.
Telephone operation One touch This deskset has 32 one- and two-touch memory locations (speed dial locations) where you can store the phone numbers or system extension numbers you wish to dial using fewer keys than usual. You can store up to 30 digits in each location. You can access the first 16 locations using only the one-touch buttons. To access the remaining 16 locations, press LOWER and then the one-touch button for the desired location.
Telephone operation One touch Assign a one-touch entry (continued) 6. Press or to choose Done, then press MENU/SELECT to save the setting and return to the previous menu. To exit without making changes, press or to choose Cancel, then press MENU/SELECT, or press CANCEL to previous menu. 7. The screen displays Press a 1-touch key to save the number. Press a 1-touch key 8. Press the desired one-touch key to store a the to save the telephone number in the upper location.
Directory Create directory entries Create a new directory entry Use the following steps to store a name and number in the directory. 1. When the deskset is idle, press DIRECTORY. 2. The deskset shows a summary with the number of directory entries stored. Press MENU/SELECT to add an entry. 3. The screen displays Enter Name. Use the dialing keys to enter the name (up to 15 characters). Each time you press a key, the character on that key appears.
Directory Create directory entries Create a new directory entry (continued) • Store a signal for switching to temporary tone signaling. If you have dial pulse (rotary) service, Enter Number this signal is required for some special services. 8002223111_ Press or to choose Send tone, then press Select to: Done MENU/SELECT. A T appears on the screen. All numbers you enter after this will send touch-tone signals during dialing.
Directory Search directory Search by name Follow the steps below to search for directory entries on the deskset. 1. Press DIRECTORY on the deskset. The screen displays a summary with the number of directory entries stored. 2. Press or to browse ������������������������������ through the directory. 3. When a name appears, press the dial pad keys (2-9) to start a name search.
Caller ID Caller ID operation Review the caller ID information 1. When the deskset is idle, press CALL HISTORY. The deskset displays XX New calls (the number of missed call) and XX calls (the total number of missed calls and reviewed calls). 2. Press or to review the caller ID information. The caller ID entries are stored in reverse chronological order starting with the most recent entry. 3. To exit without making changes, press CANCEL. Dial a call history entry 1.
Answering system Private mailbox setup This deskset has a private mailbox that can answer calls and record messages when the auto attendant of the console and the private mailbox are turned on. When the auto attendant in the console picks up a call, the caller has to enter the extension number of this deskset to access the private mailbox. The private mailbox answers the call after ring delay time you set in the Private mailbox delay section below.
Answering system Answering system operation Message playback You can choose to play the new messages only or play all messages (new messages and old messages). Before playing each message, the system announces the date and time of the recording. After the last message, you hear “End of the messages.” To listen to messages in the mailbox: 1. While the deskset is idle, press ANS SYS on the deskset. >Play Messages Private Mailbox 2. Press or to choose Play Messages, then press Ans Sys Setup MENU/SELECT.
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