Specifications
Automatic Line Selection
Description
This telephone option determines the line a user is connected to after lifting the
handset to make a call. When the user lifts the handset, the system searches
through the lines and connects the user to the first available one. The factory
setting for the order of the search is outside lines 1 through 4, then intercom.
This means if all outside lines are busy, the user will hear the intercom dial tone
after lifting the handset.
For system phones, change this setting only if you want to change the order of
the lines to which a user is automatically connected. For example, a
telemarketing firm with WATS service on line 4 to reduce telephone expenses
can set Automatic Line Selection for all telemarketers’ extensions to “4, 1, 2, 3,
intercom.” This way the WATS line would be selected first.
For standard phones, you must set up the extension to select intercom first so
the user at the extension can place intercom calls and access system features.
For example, the setting for a standard phone used only for calling employees
or making local calls on line 1, would be set to “intercom, 1.”
Considerations
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If you want to change Automatic Line Selection for an extension and you are
changing more than one option for that extension, you must change
Automatic Line Selection first.
For standard touch-tone or rotary phones, or for any phone used mainly to
call other extensions, set up the extension to select intercom first.
If your system has less than four outside lines, you must change Automatic
Line Selection to include only the lines connected to the system.
For combination extensions, the order of line selection for both devices
(including a standard device) follows the Automatic Line Selection setting
for the extension.
For standard phones on PBX or Centrex systems, set this option to intercom
first so users can place intercom calls and access equipment features.
When users lift the handsets on standard phones, they hear intercom dial
tone. To access a PBX or Centrex line, they must dial [
9
].
Valid Entries
Outside lines 1, 2, 3, 4, Intercom ✔
Any outside line(s) and/or intercom in any order
Automatic Line Selection
5-7