Instruction manual

Multiple Answering Machines
If a single answering machine cannot handle all your calls, you can set up two
or more machines (Figure 4-5) so that a call does not go unanswered. If the
answering machine is busy, a second call will be answered. A setup such as
this might be used by a movie theater to announce movie times to people
calling for information.
Lines
Ext X
ANS
MACH
1
CONTROL
Ext Y
ANS
UNIT
MACH
2
Figure 4-5. Multiple Answering Machines
To Use
■
Go to the machines to manually play back messages.
■
From any system extension, make an intercom call to an answering
machine extension. When the machine answers, dial its message
retrieval code.
■ From outside the system, call in on any line assigned to the machine.
When the machine answers, dial its message retrieval code. Note,
however, that when calling in from outside, you can only retrieve
messages from the first machine that answers.
To Program
1.
Use Line Assignment (#301) to assign all the lines to extensions X and Y that
you want the machines to cover.
2. Make sure extensions X and Y are not assigned to any Calling Groups
(#502),
any Pickup Groups (#501), the Night Service Group (#504), or
any
Hunt Groups (#505).
3. For extensions X and Y, set Line Ringing for all lines to “immediate ring.”
4.
Adjust both answering machines to answer on a different number of rings (so
they don’t both try to pick up the same call). For example, set answering
machine 1 to 4 rings and answering machine 2 to 6 rings. (If you can’t
adjust the two answering machines to answer on a different number of
rings, assign some lines to “immediate ring” at extension X, and other lines
to “immediate ring” at extension Y.)
Using Auxiliary Equipment
4-11