Instruction manual

Table 4-1. Fax Management Button Light Patterns
Light Pattern
Indicates...
Red broken
Fax trouble. The fax machine is not answering.
flutter
If broken flutter occurs because the fax machine
is out of paper, refill the paper. The light clears
the next time the machine transmits or receives a
call. If the machine takes longer than four rings
to answer, the light shows fax trouble; when the
machine does answer, the light changes to fax
busy (red steady).
Red steady
Fax busy. The fax machine is busy transmitting
or receiving a call.
Green flash
Fax calling. The green flash indicates that the
fax machine extension is calling you. An AT&T
fax machine with the “Notify” feature can call you
automatically after it receives a transmission.
See “Using the Fax Machine’s Notify Feature” on
the next page.
Green flutter
Fax transfer return. A call you transferred to
the fax machine was not answered and is
returning to you.
Transferring a Call to the Fax Machine
There are two situations where you would want to transfer a call to your fax
machine:
■
You might answer an outside call and hear a fax machine signaling. (A
fax signal is a single beep sequence—
beep . . . . beep . . . . beep). If
you hear this, you should transfer the call immediately to the fax machine
extension.
■
You might be on a call and the person to whom you are speaking has a
fax machine connected to his or her phone and wants to fax you
something. You can receive the fax by transferring the call to the fax
extension. Tell the other party to wait until he or she hears the fax tone
before pressing the [
Start ] button on their fax machine.
In addition, if you have PARTNER MAIL and a fax call comes in on a line
covered by PARTNER MAIL, its Automated Attendant service will automatically
transfer the call to a fax extension or (if you have multiple fax machines) to the
extension hunt group for the fax machines.
There are four ways to transfer the call to the fax extension:
■
■
■
■
If you have a Fax Management button, simply press the button and when
the fax machine answers, hang up.
If you do not have a Fax Management button, press [
Transfer ] plus the fax
machine’s extension number. When the fax machine answers, hang up.
On a standard phone, rapidly press and release the switchhook to place
the call on hold, then dial the fax extension number and hang up.
If you have multiple fax machines in an extension hunt group, press
[
Transfer ], then [ Intercom ] [ 7 ] [ 7 ], plus the fax extension hunt group number.
When a fax machine answers, hang up.
4-4 Using Auxiliary Equipment