Instruction manual

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Because there are no line buttons on standard phones, users must use
the dial code for Direct Line Pickup to select a specific line; otherwise, the
system selects an idle line automatically when the user dials a 9 at
intercom dial tone. (For information on Automatic Line Selection, see
Chapter 5.)
If a standard phone is in use, there is no indication of a second call and
an inside caller will hear a busy tone.
Users can make a voice-signaled call from a standard phone, but if users
try to make a voice-signaled call to a standard phone, it will ring because
it does not have a system speaker.
Users cannot use the System Password.
Users cannot access the following dial-code features: Account Code
Entry, Caller ID Name, Caller ID Inspect, Do Not Disturb, Exclusive Hold,
Manual Signaling, Privacy, Save Number Redial, VMS Cover, or Voice
Mailbox.
Do not use Forced Account Code Entry with a standard phone, because
the phone will not be able to get dial tone and make calls.
If the standard phone has a message waiting light, it will not work.
A display on a standard phone will not show Caller ID information or
system messages.
Feature Phones
A feature phone is a standard telephone that has feature buttons in addition to
the regular 12-key dial pad. For example, there are feature phones that have
programmable auto dial buttons, last number redial buttons, hold buttons, and
built-in speaker. Most of the features on these phones will work with the system.
You can use most of the system’s dial-code features from a feature phone, and
program them onto a feature phone button. However, there are some limitations
to what these phones can do.
The capabilities of a feature phone are in the phone itself. For example, if you
store a number on a feature phone’s auto dial button, that number is stored in
the feature phone. (This is different from storing a number on a system phone’s
Auto Dial button. When you program a button on a system phone, the number is
actually stored in the control unit.) Similarly, when you press a Hold button on a
feature phone, the call is held at the phone itself. (Callers will not hear the
system’s music-on-hold.) Other phones in the system cannot see that the call is
on hold (it appears as a busy line).
If you want to program an outside number on a feature phone’s auto dial button,
you must add a [
9 ] Pause Pause before each outside number. (The 9 gets an
outside line, and the Pause allows a few seconds to get an outside dial tone.)
See “Special Dialing Functions” in Chapter 5 for information about Pause.
Note that the feature phone’s last number redial button may not work for an
outside call. To redial the last number, use the system’s Last Number Redial
feature by pressing [ # ] [ 0 ] [ 5 ].
Learning About Telephones 3-9