Instruction manual

Possible Cause 3: The telephone cord may be defective.
What to do: Unplug the cord from the base of the phone and the wall jack. Replace it with
a cord that works.
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If the phone works, the cord is faulty. Call the AT&T Helpline* to arrange for a
replacement.
If the phone does not work, and it is part of a combination extension, see
“Combination Extension Problem: Phone Does Not Ring Properly,” Possible Cause 3.
If the phone does not work, and it is not part of a combination extension, call the
AT&T Helpline.*
Other Problems with System
This procedure resets the system. Use it when you have any problems that are not
covered elsewhere in this section. The following procedure will disconnect all calls in
progress, but will not erase any system settings.
Possible Cause: System needs a hardware reset.
What to do: Unplug the control unit’s power cord from the wall. Wait 10 seconds, then
plug it back in.
■ If the problem is not solved, call the AT&T Helpline.*
*
In the continental U.S., help is available at 1 800 628-2888. Outside the continental U.S., call your local
AT&T Authorized Dealer.
Troubleshooting 6-11