Instruction manual

Troubleshooting
6
Contents
When You Need Help
Power Failure Operation
Problems and Solutions
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All Phones Dead: No Dial Tone or Lights
Multiple Phones Dead: No Dial Tone or Lights
Trouble Making Outside Calls
Phone Does Not Ring
Calls are Answered Automatically
Trouble Hearing Called Party Answer
Using the Recall Feature Has No Effect
Using the Recall Feature Disconnects Call
Phone Rings Back After Intercom Call with No One at
Other End
Combination Extension Problem: Phone Does Not Ring
Properly
Call on Hold Hangs Up, but Line Does Not Disconnect
Calls on Hold Are Disconnected
Phone Display Does Not Work
Phone Display Does Not Show Caller ID Name/Number
Some Caller ID Information Does Not Display
System Phone in Combination Extension Does Not Work
Standard Device Does Not Answer
Standard Device Does Not Dial Out Properly
Poor Transmission Quality on Modem
Other Problems with Phones
Other Problems with System
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6-1
6-2
6-2
6-2
6-3
6-4
6-5
6-5
6-6
6-6
6-6
6-7
6-7
6-8
6-8
6-8
6-9
6-9
6-9
6-10
6-10
6-10
6-11
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6-i