Instruction manual

How to Transfer a Call
System Phone
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To pass a call to another extension:
While on a call, press [
Transfer ].
The call is put on hold and you hear intercom dial tone.
Dial the extension number (or [
7 ] [ 7 ] and a Hunt Group number or [ 7 ] and
a Calling Group number) to which you want the call transferred.
When someone answers, announce the call, then hang up.
If no one answers or the call is refused, press the line button next to the
flashing green light to reconnect to the caller.
If you do not wish to announce the call, hang up as soon as you hear ringing
(in Step 3 above). If no one answers, the call will ring back at your
extension (unless a different transfer return extension is programmed for
your extension)—lift the handset and you are reconnected to the caller.
To make a voice-signaled transfer:
If the extension where you want to transfer the call has a system phone and
you want to signal the user over the phone’s speaker, in Step 2 above dial
[
✳ ] plus the two-digit extension number.
Your voice is heard through the speaker of the system phone.
To transfer a call with one button touch:
While on a call, press the Auto Dial button programmed for the extension,
Hunt Group, or Calling Group to which you want to transfer the call. (There
is no need to press [
Transfer ] or [ Hold ]; this step takes the place of Steps 1
and 2 above.)
For an extension that has a system phone, you can program [
✳ ] plus the
extension number on the Auto Dial button to announce calls over the
phone’s speaker before you transfer them.
Standard Phone
To pass a call to another extension:
While on a call, press the switchhook down once rapidly.
You hear intercom dial tone.
Dial the extension number (or [
7 ] [ 7 ] and a Hunt Group number or [ 7 ] and
a Calling Group number) to which you want the call transferred.
When someone answers, announce the call, then hang up.
If no one answers or the call is refused, press the switchhook again to
reconnect to the caller.
If you do not wish to announce the call, hang up as soon as you hear ringing
(in Step 3 above). If no one answers, the call will ring back at your
extension (unless a different transfer return extension is programmed for
your extension)—lift the handset and you are reconnected to the caller.
To make a voice-signaled transfer:
If the extension where you want to transfer the call has a system phone and
you want to announce the call over the phone’s speaker, in Step 2 above
dial [
✳ ] plus the two-digit extension number.
Your voice is heard through the speaker of the system phone.
Transfer
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