Instruction manual

SMDR Record Type (#608)
Description
This System Programming procedure allows you to specify the type of calls to
be recorded for call reporting. Call reporting (often referred to as Station
Message Detail Recording or SMDR) provides detailed tracking of telephone
usage in a printed report.
Related Features
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To ensure that the correct date and time appear on the call reports, see
System Date (#101) and System Time (#103).
If the Account Code Entry (optional or forced) feature is used to enter an
account code for a call (for example, to charge calls to specific departments
or projects), the account code prints on the call report.
Marked
System Speed Dial Numbers appear on the call report as F
nn,
where nn is the Speed Dial code.
The call report header will print in the
Display Language (#303) specified
for extension 10.
For instructions on notifying the system that the printer has been aligned to
the top of a new page, see
SMDR Top Of Page (#609).
If you use Caller ID, SMDR reports will include the telephone numbers of
incoming calls.
Considerations
This feature requires special hardware. For more information, see “Call
Reporting Devices (SMDR)” in Chapter 4.
Valid Entries
1 = All Calls (outgoing and incoming) ✔
2 = Outgoing Only
Programming
To identify the type of calls to include for call reporting:
1. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ # ] [ 6 ] [ 0 ] [ 8 ].
2. To change the type of calls recorded on call reports, press [ Next Data ] until the
appropriate value displays—see “Valid Entries” above.
3. Select another procedure or exit programming mode.
5-112 SMDR Record Type (#608)