Instruction manual

Music On Hold (#602)
Description
This System Programming procedure activates or deactivates the MUSIC ON
HOLD jack on the primary processor module. To provide music or taped
messages to callers on hold, the jack must be active and an audio source must
be connected to the jack.
Related Features
If Automatic System Answer is on, callers will hear music-on-hold when the
system places the call on hold.
Considerations
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The music-on-hold device must be connected to the control unit via an RCA
phono plug. For more information, see the PARTNER
II Communications
System Installation guide.
If the audio source develops trouble (such as a bad tape), you can quickly
turn it off by setting the jack to “Not Active” until you are able to solve the
problem.
Users of equipment that rebroadcasts copyrighted music or other material
may be required to obtain a license from a third party such as ASCAP or
BMI.
If music-on-hold is “Not Active,” or if no audio source is connected, callers
on hold hear silence.
Transferred callers will hear music-on-hold until the call is answered.
Valid Entries
1 = Active ✔
2 = Not Active
Programming
To change the setting of the MUSIC ON HOLD jack:
1.
Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ # ] [ 6 ] [ 0 ] [ 2 ].
2. To activate or deactivate the MUSIC ON HOLD jack, press [ Next Data ] until the
appropriate value displays—see “Valid Entries” above.
3.
Select another procedure or exit programming mode.
5-96 Music On Hold (#602)