Instruction manual

Line Ringing
Description
This Telephone Programming procedure determines how each outside line
assigned to an extension rings. A line can ring immediately, ring with a 20
second delay, or not ring at all. “Delayed Ring” is useful for backup coverage
on shared lines, such as for secretaries who cover each other’s lines. “No Ring”
is useful for all extensions except 10 when a receptionist answers all calls, or for
phones with no regular users, such as in conference rooms.
Related Features
To copy the Line Ringing settings (as well as other system settings) to other
extensions, use
Copy Settings (#399).
Users automatically receive Caller ID information for calls that audibly alert
at the extension. (For lines set to “Immediate Ring,” Caller ID information is
displayed after the first ring; for lines set to “Delayed Ring,” Caller ID
information is displayed as soon as a call begins audibly alerting.)
Considerations
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Program this feature from extension 10 or 11 only, using Centralized
Telephone Programming. Individual users cannot program this feature.
System phone users will see the light patterns for the lines assigned to their
extensions even if Line Ringing is set to “Delayed Ring” or “No Ring.”
If an extension is set to “No Ring,” that extension will have to manually select
a ringing line to answer a call.
Valid Entries
Immediate Ring ✔
Delayed Ring
No Ring
Examples
Receptionist Call Routing. If you want calls to be answered by the
receptionist first, set the lines at the receptionist’s extension to “Immediate
Ring” and the lines at the users’ extensions to “No Ring.”
Receptionist Backup. If you want all calls on a line to ring directly at users’
extensions—with the receptionist providing backup—set the line at the
users’ extensions to “Immediate Ring.” Then set the line on the
receptionist’s extension to “Delayed Ring.” An incoming call that is not
answered by a user within 20 seconds will also ring at the receptionist’s
extension.
5-86 Line Ringing