Instruction manual
Joining Calls
Description
Joining is adding yourself to a call in progress, the same way you do on a home
telephone by picking up an extension. (This is different from conferencing, in
which the originator “pulls you into” the call.) Up to three system extensions can
join a call on an outside line (for a total of one outside and four inside parties).
Related Features
■
■
■
■
Automatic Extension Privacy (#304)
prevents other extensions from
joining calls on a specific extension. This is especially useful for answering
machines, fax machines, modems, and credit card verification terminals,
because trying to join one of these devices could interfere with its operation.
Any user can program
Privacy
onto a button on their phone so that it can be
turned on and off as needed.
Caller ID
information will display if you join a call; however, you cannot join a
call at any extension that has
Privacy
activated.
If a line is not assigned to a user’s extension, the user can use
Direct Line
Pickup—Active Line
to join an active call on the line (unless access to the
line is restricted for that extension).
Considerations
■
You cannot put a joined call on hold.
■
You cannot join an intercom call or a conference call at another extension.
How to Join a Call
System Phone
A steady red light at a line button indicates a call is in progress at another
extension.
To join a call:
■
Press the line button on which the call is being conducted and lift the
handset, or
■
Lift the handset and dial [
Intercom
] [
6
] [
8
] and the two-digit line number.
The red and green lights alternately flash. You are now joined with the call.
You can tell when someone has joined a call of yours when the lights next
to the line button change to alternately flashing red and green.
Standard Phone
1.
Lift the handset.
You hear intercom dial tone.
2.
Dial [
6
] [
8
] and the number of the line on which the call is being conducted.
If a system phone joins a call on a standard phone, there is a momentary
“break” in the call on the standard phone.
5-80
Joining Calls