Instruction manual

Hunt Group Extensions (#505)
Description
This System Programming procedure lets you assign any number of extensions
to a Hunt Group. The system supports up to seven Hunt Groups; however, Hunt
Group 7 is used exclusively for PARTNER MAIL. For more information, see
“PARTNER MAIL” in Chapter 4.
Related Features for Hunt Groups 1–6
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For instructions on ringing or paging extensions in a Hunt Group or
transferring calls to a Hunt Group, see
Group Hunting.
If a ringing call to the Hunt Group is not answered within three rings, the call
moves to the next available extension in the Hunt Group. If users in the Hunt
Group leave their desks, they can turn on
Do Not Disturb at their extensions
so calls hunt immediately to the next available extension.
For instructions on making outside calls ring directly in a Hunt Group, see
Group Call Distribution (#206).
Related Features for Hunt Group 7
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This Hunt Group is the destination of calls to PARTNER MAIL. For more
information, see
Group Call Distribution (#206), Automatic VMS Cover
(#310), VMS Hunt Delay (#506), VMS Hunt Schedule (#507), Voice
Mailbox,
and VMS Cover.
If you assign PARTNER MAIL extensions to Hunt Group 7, you should also
set the
Transfer Return Extension (#306) for those extensions to extension
10 (or another extension with a human operator who can assist the caller).
Considerations for Hunt Groups 1–6
Any number of extensions can be assigned to each Hunt Group. In addition,
extensions can be in more than one Hunt Group.
Considerations for Hunt Group 7
This Hunt Group is used exclusively for PARTNER MAIL. Do not assign
non-PARTNER MAIL extensions to this group. PARTNER MAIL requires special
hardware and set up procedures—refer to “PARTNER MAIL” in Chapter 4 and to
the documentation shipped with the PARTNER MAIL system for more
information.
Valid Entries
1 = Assigned to group
2 = Not Assigned to group ✔
Hunt Group Extensions (#505) 5-77