Instruction manual
Hold Disconnect Time (#203)
Description
This System Programming procedure lets you change the hold disconnect time
for an outside line. When a caller on hold hangs up, the local telephone
company may send a special signal to the system to free the line. There are two
possible signals: a long signal (450 milliseconds) used by most telephone
companies, or a short signal (50 milliseconds) used by a few telephone
companies. The length of the signal is called the hold disconnect time. If you
put a call on hold and the caller hangs up, but the call does not disconnect
within a minute after the caller hangs up, use this procedure to change the hold
disconnect time.
Considerations
■
If the telephone company does not send a signal, keep the hold disconnect
time set to “long.” Users will have to disconnect held calls manually by
taking the call off hold and hanging it up.
■
Use this procedure only if abandoned calls do not disconnect.
Valid Entries
1 = Long (450 msec.)
✔
2 = Short (50 msec.)
Programming
To change the Hold Disconnect Time setting:
1.
2.
3.
4.
5.
6.
Press [
Feature
] [
0
] [
0
] [
System Program
] [
System Program
] [
#
] [
2
] [
0
] [
3
]. The
display reads:
HoldDisconnct
Line:
Enter the first line to be programmed. For example, to program line 2, press
[
0
] [
2
].
To change the hold disconnect time, press [
Next Data
] until the appropriate
value displays—see “Valid Entries” above.
To program another line, press [
Next Item
] or [
Prev Item
] until the correct line
number shows on the display. Then follow Step 3 to change the hold
disconnect time.
Repeat Step 4 for each line in the system.
Select another procedure or exit programming mode.
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Hold Disconnect Time (#203)