Instruction manual

Group Pickup (I66G)
Description
This feature allows users at any extension in the system to answer any outside,
intercom, or transferred call ringing at an extension in a Pickup Group (where G
is a Pickup Group number from 1–4). In other words, when a call rings at an
extension that is in a Pickup Group, users at any extension in the system can
pick up (answer) the call, without knowing which extension or line is ringing and
without being in the same Pickup Group. The system can have up to four
Pickup Groups.
Related Features
Use Pickup Group Extensions (#501) to assign extensions to Pickup Groups.
Considerations
Extensions can be in more than one Pickup Group.
Example
Here are some useful applications for the Pickup Group feature:
■ Put all system extensions in a Pickup Group (except the boss’s private
extension), so anyone on the system can answer a ringing line (except the
boss’s).
■ Put the extensions of people who work near each other and who can hear
each other’s phones ring, but who don’t have each other’s lines on their
phones, in a Pickup Group.
For example, a group of typists work in a large room separated by
cubicles, and all their extensions are in Pickup Group 1. When a typist
leaves the room and the typist’s phone rings, anyone else in the system
who can hear the line ring can pick it up, simply by dialing the Pickup
Group dial code for that group ([
Intercom ] [ 6 ] [ 6 ] [ 1 ]).
Programming
You can program the Group Pickup feature code and a group number on an
Auto Dial button to pick up calls in a Pickup Group with one touch. To program
the button:
1. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
2.
Enter the number of the extension to be programmed with this feature.
3.
Press a programmable button.
4.
Press left [ Intercom ] [ 6 ] [ 6 ].
5.
Dial a Pickup Group number (1–4).
6.
Program another button for this extension or exit programming mode.
5-70 Group Pickup (I66G)