Instruction manual

Recording Company Greetings
Until you record custom greetings for your answering service, callers hear the
CLASSIC MAIL system default company greeting, “Thank you for calling. ”
You can record two customized greetings: one for business hours (day), and one for
off hours (night). Here are some examples:
(Day) - "Thank you for calling Marring, Forester, and Williams. We are unable to an-
swer the phone right now, but our voice messaging system will record your message."
(Night) - "Marring, Forester, and Williams is closed for the day. Please stay
on the line to use our voice messaging system."
If you want to record a day greeting only, follow the procedure below.
If you want to record both a day and a night greeting, follow the procedure for
recording the day greeting. Then repeat the procedure for the night greeting. See the
Chapter 8 section,
“Scheduling the CLASSIC MAIL System,” to schedule when each
greeting will play. If you do not establish a schedule, only the day greeting will play.
Note: If you are installing your CLASSIC MAIL system with the "TouchTone Gate" feature enabled, see
the Chapter 9 section, "Enabling the Touch Tone Gate" for instructions regarding the special information
that needs to be included as part of your recorded company greetings.
System Reference Guide
Part 2: CLASSIC MAIL System Administration