Instruction manual

Chapter 5: Customizing CLASSIC MAIL to Fit Your Business
You customize the CLASSIC MAIL system by providing it with information that is
unique to your business; for example, the names of all your employees, or your
normal business hours. The CLASSIC MAIL system uses this information in deciding
how to answer and route calls properly.
Customizing the CLASSIC MAIL system requires that you do a little advanced
planning, then dial into the CLASSIC MAIL system. The CLASSIC MAIL system’s
built-in set of instructions leads you through the customizing process over the
telephone.
There are two aspects to customizing the CLASSIC MAIL system:
●
Mailbox owners are responsible for customizing their own mailboxes.
This includes creating mailbox passwords, recording, then spelling their
names for the company directory, and recording personal greetings.
CLASSIC MAIL system mailboxes will not take messages until they have
been customized. Instructions for customizing mailboxes are contained
in the CLASSIC MAIL System Mailbox User Guide.
●
The CLASSIC MAIL system’s administrator customizes CLASSIC MAIL
system’s automated answering services and several other CLASSIC MAIL
system attributes. This chapter, and those that follow, explain this
process in detail.
Chapter 5: Customizing CLASSIC MAIL to Fit Your Business
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