Instruction manual
3)
4)
5)
Installation Test 3 Fails
1)
The CLASSIC MAIL system does not answer calls on
incoming lines, or incoming lines always appear
busy to outside callers.
2)
3)
4)
5)
Chapter I0: Troubleshooting
The
✱
tone is not being generated by the
Control Unit. You should be able to hear this
tone
when
✱
is pressed.
The Control Unit and the CLASSIC MAIL sys-
tem are not properly grounded. Test for proper
grounding by unplugging all outside lines con-
nected to the CLASSIC MAIL system outside
line jacks. Repeat Installation Test 2. If Test 2
is now successful, grounding problems exist.
Check grounding.
The CLASSIC MAIL system access code has
been changed. Try codes 0-9, or #.
The outside line you are calling does not ap-
pear on the CLASSIC MAIL system’s telephone
emulation ports. Perform Test 7.
The CLASSIC MAIL system was not able to
identify all incoming lines properly during self-
initialization. Use the procedure “Changing
Line Configurations” in Chapter 9 to check that
all incoming lines are in service.
The CLASSIC MAIL system has not completed
the self–initialization process, or it is busy with
other callers. Check status indicators.
The telephone emulation cables are the wrong
type. They should be the type used with Merlin
telephones. No other type will work.
The CLASSIC MAIL system ring count param-
eter has been increased.
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