Instruction manual

CLASSIC MAIL System Port Status Indicators
After the self–initialization process is finished, the CLASSIC MAIL system status
indicators 1-4 will show the current level of the CLASSIC MAIL system’s usage. Each
“on” indicator corresponds to someone currently using the CLASSIC MAIL system.
You can use these indicators to tell how busy the CLASSIC MAIL system is. If you
have a two-port installation, and if two indicators are on, the CLASSIC MAIL system
will be busy and unable to answer additional calls. If you have a four–port
installation, and if four indicators are on, the CLASSIC MAIL system will be busy and
unable to answer additional calls.
Troubleshooting Tables
Failure Symptom
Suggested Actions (in order)
Installation Test 1 Fails
1)
Incoming calls do not ring on Merlin telephones after
the CLASSIC MAIL system has been installed.
2)
Installation Test 2 Fails
1)
The CLASSIC MAIL system does not answer calls on
access lines.
2)
The CLASSIC MAIL system is probably cabled
incorrectly. Verify that for each incoming line
plugged into a CLASSIC MAIL system line jack,
there is a corresponding interposed line cable
connecting the control unit line jack to the
CLASSIC MAIL system’s interposed line jack.
Verify that the interposed line cables are not
defective. Try different cables. Retest.
The outside line button you are using is not a
CLASSIC MAIL system access line.
The CLASSIC MAIL system has not completed
self–initialization, or is busy with other callers.
System Reference Guide
Part 2: CLASSIC MAIL System Administration