Installation guide

SYMPTOM:
A VOICE TERMINAL
SPONTANEOUSLY
PLACES CALLS.
SYMPTOM: ALL VOICE
TERMINAL LIGHTS ARE
OUT WITH NO DIAL TONE.
Possible Cause: Voice terminal is connected to the port that is administered for
Busy Buster (BB).
Do This
If
Check the control unit to see
Move the voice terminal to
if the voice terminal is
another port
plugged into jack 18
(BB default) or the
administered BB port.
You need that jack for the
voice terminal
Possible Cause 1: Control unit is not receiving power.
Then
The voice terminal should no
longer spontaneously place
calls.
Administer BB to a different
jack.
Do This
If
Then
Set the control unit power The green power light on the
Call your equipment supplier
switch to Off and then back
control unit is on and the for assistance.
to On. Doing so resets the
trouble remains
control unit.
The green power light is on
The problem was corrected
and the trouble is gone
when you reset the control
unit.
The green power light is off
Go to Possible Cause 2.
The red warning light on the
Go to Possible Cause 4.
control unit is on
Possible Cause 2: Switch-controlled power outlet.
Do This
If
Make sure the control unit is
The control unit is not
not plugged into an outlet
plugged into a switch-
controlled by a wall switch. controlled outlet
If the control unit is plugged
into a switch-controlled
outlet, turn on the switch
Then
Go to Possible Cause 3.
See if you can plug the
control unit into an outlet
that is not controlled by a
switch.
(continued)
Troubleshooting Procedures 7-7