Installation guide
I
SYMPTOM: A VOICE
Possible Cause 1: Volume control is set too low.
TERMINAL DOESN’T RING.
Do This
If Then
Slide the volume control to a
The voice terminal still
Go to Possible Cause 2.
high setting.
doesn't ring
Possible Cause 2: Voice terminal is administered not to ring.
Do This
If Then
Refer to Section 3,
“Administering the System,”
to learn how to administer
ringing options.
The voice terminal is
programmed not to ring
Change the ringing option by
following the instructions in
Section 3, “Administering
the System.”
The voice terminal is
Go to Possible Cause 3.
programmed to ring
Possible Cause 3: Do Not Disturb feature is activated.
Do This If
Then
Refer to Section 5,
“Reference,” to see if the
Do Not Disturb feature is
activated.
The feature is activated
The feature is not activated
Deactivate the feature
following the instructions in
Section 5, “Reference,” or
see the “DO Not Disturb”
entry in the MERLIN Plus
System User's Guide.
Refer to the troubleshooting
procedure for the symptom,
‘Trouble with voice terminal
lights, speakers, and ringing.”
7-4 Troubleshooting Procedures