User`s guide

Call Pickup
DESCRIPTION
You can use the Call Pickup feature to answer a call that is ringing, parked,
or on hold anywhere in the MERLIN II system.
You can access this feature by dialing the Call Pickup code. If you prefer,
you can program a general Call Pickup button that you press instead of
dialing the code.
You can also program individual Call Pickup buttons to pick
up calls at specific phones or on specific lines.
CONSIDERATIONS
● Unless you have a button programmed to pick up calls at a specific phone
or on a specific line, you must know the line number or the intercom
number of the phone where the call came in order to use Call Pickup.
● When used with the Loudspeaker Page or Group Page features, Call
Pickup can be particularly helpful to attendants. If the person for whom
the call is intended may be in any of several locations, the attendant can
page the person and tell him or her to use Call Pickup to answer the call.
● In a square system, the attendant can transfer a call to someone who
doesn’t have a line button for that call by announcing the call and
instructing the person to use Call Pickup.
How to Program
How to Use
To pick up a call using a dial code:
1 Label a button.
2 Enter programming mode by sliding the T/P
1 Press Intercom-Ring or Intercom-Voice.
switch to P. (Digital phones: Dial #33.)
2 Lift your handset.
3 Press the button you want to program.
3 Dial *9.
4 Dial *84.
4 Dial the line number or dial the intercom
5 If you want to make this an individual Call
number of the phone where the call is ringing
Pickup button, dial the intercom number or
or on hold.
line number.
To pick up a call using a button:
6 Program another feature or leave programming
1 Take the appropriate action:
mode by sliding the T/P switch to the center
position. (Digital phones: Dial #00.)
➤ Press the Call Pickup button for the
particular line or intercom number.
➤ Press Call Pickup, then dial the line
number or the intercom number of the
phone where the call is ringing or on hold.
MERLIN II System Features 3-31