User`s guide

Call Coverage
DESCRIPTION
The Call Coverage feature allows you to cover calls, including intercom calls,
for people in your MERLIN II system, even if their lines do not appear on
your phone.
When Call Coverage is in effect, calls ring at both phones. For
primary coverage, calls ring at both phones simultaneously. For secondary
coverage, the phone that’s being covered rings first, then, if the call is not
answered, the call rings at the phone of the person who is covering the calls.
A Cover button may be programmed for primary or secondary coverage.
CONSIDERATIONS
RELATED FEATURES
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Primary coverage is useful for someone who usually answers a co-worker’s
calls. For example, a secretary who screens calls for a manager should
have primary coverage for the manager.
Cover buttons for primary coverage may be programmed for immediate
ring or delayed ring, depending upon the situation and personal
preferences. If you program a primary coverage button for delayed ring,
the call rings twice at the phone of the person whose calls are being
covered, then begins to ring at the phone of the person who is covering
the calls.
Secondary coverage is useful for a backup person who answers calls if the
person providing primary coverage isn’t available. For example, a
secretary who screens a manager’s calls can designate someone else to
answer those calls when he or she isn’t available. After a call has rung
four times at the phone of the person whose calls are being covered, it
begins to ring at the phone for the person providing secondary coverage.
You can use the Ringing Options feature as well as Call Coverage to cover
shared lines.
When programmed, cover buttons are factory-set for no ring, but you can
program them for immediate or delayed ring.
Up to six phones in the system can have Cover buttons for an individual
phone.
Only the person who is covering someone else’s calls needs to program a
Cover button. No programming is required to have your calls covered.
Someone whose calls are being covered may want to program a Coverage
Inhibit button, however. Pressing this button deactivates the Call
Coverage feature at the phone of the person providing coverage.
Coverage Inhibit
Ringing Options
3-26 MERLIN II System Features