User`s guide
Checklist of Features
There are hundreds of combinations of features available with your system.
These checklists suggest features that maybe appropriate for your business.
If a question describes your business environment, check the features listed
below it to see if they could improve your call handling. After you read the
feature descriptions in Section 3, “Reference,” put a checkmark in the box next to
each feature you plan to use.
Do you have heavy incoming call traffic?
❑
MERLIN Attendant
❑ Group Call Distribution ❑ Transfer Return
❑
Call Coverage
❑
Group Call Pickup
Identification
❑
Call Forwarding
❑
Incoming Line
❑
Call Pickup
Identification
❑
Line Pools
Do you have heavy outgoing call traffic?
❑
Call Report
❑
Personal Speed Dial
❑
Conference Calling
❑
Saved Number Redial
❑
Last Number Redial
❑
System Speed Dial
❑
Outside Auto Dial
Do you need to lower phone costs?
❑
Allowed Lists
❑ Direct Inward System Access
❑
Automatic Route Selection
❑
Disallowed Lists
❑
Call Report
❑
Night Service
❑
Call Restriction
Do you make calls on behalf of clients?
❑ Account Code Entry
❑ Call Report
❑ Forced Account Code Entry
Is your business operated in a large facility?
❑
Behind Switch
❑
Group Page
❑
Call Pickup
❑
Night Service
❑
Flexible Numbering
3-6 Checklist of Features