Specifications

SYMPTOM: PROGRAMMED
Possible Cause 2: Control unit or voice terminal may be defective.
VOICE TERMINAL
FEATURE DOESNT WORK
(CONTINUED).
Do This
Step 1.
Program the feature on a
second voice terminal and
try to use the feature.
Step 2.
Replace the first voice
terminal with a voice
terminal known to be
working correctly.
If
The feature works
correctly
The feature still doesn’t
work
The trouble remains
The trouble no longer
The first voice terminal is
occurs
defective. Replace it.
Then
The trouble is either the
voice terminal on which
the feature did not work
or the control unit. To
determine which, go to
Step 2.
The problem is in the
control unit. Contact
your equipment supplier
for assistance.
The problem is in the
control unit. Contact
your equipment supplier
for assistance.
SYMPTOM: VOICE
Possible Cause 1: No lines are assigned to the ASA incoming or outgoing
TERMINAL LIGHTS FLASH
line group.
WHEN AN AUTOMATIC
SYSTEM ACCESS
Do This
If Then
FEATURE IS ACTIVATED.
Refer to Section 5,
“Reference” for
instructions for
administering incoming
or outgoing lines for the
ASA feature you want.
The feature works
Press the feature button
twice to stop the flashing
light.
The feature still doesn’t
work
Go to Possible Cause 2.
Possible Cause 2: Only one line is assigned to the incoming and outgoing
group and it’s the same line for both.
Do This
Incoming and outgoing
lines cannot be the same
line. See Section 5
“Reference’ for
instructions for
administering two
separate lines.
If Then
The feature works
Press the feature button
work
Troubleshooting Procedures 7-11