Specifications

SYMPTOM. DROGRAMMED
Possible Cause 1: Feature is programmed or is being used incorrectly.
VOICE TE ” ?NAL
FEATURE JESN’T
WORK.
Do This
If
Then
Step 1.
Review the programming
instructions in Section 5,
“Reference, ” to make
sure the feature is
programmed correctly,
and the user instructions
For the feature in the
MERLIN Plus System
User’s Guide to make sure
it is being used correctly.
The feature is
programmed correctly
and the feature still
doesn’t work
Try the feature again. If
the problem persists, go
to Possible Cause 2.
Step 2.
rum on the Call
Forwarding or Remote
Line Access feature
The feature still doesn’t
work
Go to Step 3.
Step 3.
Assign a CF destination
number
The feature still doesn’t
work
Go to Step 4.
Step 4.
Assign lines to the
incoming line group list
and/or the outgoing line
group list
The feature still doesn’t
work
Go to Step 5.
Step 5.
Remove the extra lines
from either the incoming
3r outgoing line group
list
The feature still doesn’t
work
Go to Step 6.
Step 6.
The feature still doesn’t
Go to Step 7.
Use the procedure, listed
work
under “Custom Line
1
Assignments ” to remove
“ghost lines” created by
lines that do not have
equipment connected to
them
Step 7.
The feature still doesn’t
Go to Possible Cause 2.
Unplug the voice terminal
work
from the designated
Automatic System Access
(ASA) jack and plug the
ASA cord into the jack
instead
7-10 Troubleshootino Procedures