Specifications

Possible Cause 2: The Hold Disconnect Interval setting is different than the
local telephone company’s central office.
Do This
Refer to “Hold
Disconnect Interval” in
Section 5, “Reference” for
instructions to change the
setting to 450
milliseconds (long) or 50
milliseconds (short) for
each incoming line.
If
The Hold Disconnect
Interval is set to 450
milliseconds (long) and
callers are no longer
disconnected when
placed on hold
The Hold Disconnect
Interval is set to 50
milliseconds (short) and
the light indicating a held
call no longer flashes
after the caller hangs up
The light continues to
flash after a caller has
hung up
Then
You’ve solved the
problem.
You’ve solved the
problem.
Contact your equipment
supplier for assistance.
SYMPTOM:
Possible Cause 1: Busy Buster is not connected to the port that is
UNSUCCESSFUL
administered for it.
ATTEMPTS TO USE BUSY
-
BUSTER.
Do This
If Then
Check the location of the The cord is plugged into
Move the BB cord to the
BB cord and compare its a jack other than the one
administered jack or
jack number with the jack
administered for BB administer the jack
number that was assignment to the current
administered for BB.
cord location.
Possible Cause 2: Returning Busy Buster call is not picked up quickly.
Do This
Answer returning Busy
Buster calls promptly
when the voice terminal
alerts you, so that the
other party doesn‘t get
confused by the silence
and hang up
If
You are interrupted by
other calls while waiting
for a Busy Buster call
Then
Activate the Do Not
Disturb feature so that
only transfer return calls,
which include Busy
Buster calls, will ring at
your voice terminal.
Possible Cause 3: The Bus
the number you’re calling x
Buster number is in the same local exchange as
om.
Do This If
Place the call again. The number is busy.
Then
Activate Busy Buster
again.
Troubleshooting Procedures 7-9