Specifications

SYMPTOM: CAN’T PLACE
OUTSIDE CALLS
Possible Cause 3: Call Restriction feature activated on malfunctioning voice
(CONTINUED).
terminal.
r
--I----.-
Possible Cause 4: Outside Auto Dial, Saved Number
Redial or Last Number Redial are programmed or used incorrectly.
Do This
See Section 5 “Reference”
to make sure these
features are programmed
correctly and the MERLIN
Plus System User’s Guide
to be sure the features are
being used correctly.
If
Then
Any of these features are
programmed incorrectly
Program each feature
correctly and determine
whether this action solves
the problem.
Possible Cause 5: Faulty MeRLIN system components.
Do This
Try to place an outside
call and an intercom call
from several voice
terminals.
If Then
The trouble appears only
on intercom calls or the
trouble appears only on
one voice terminal
The trouble is caused by
a component in your
system. Go to the
troubleshooting
procedure for the
symptom, “Trouble with
voice terminal lights,
speaker, and ringing. ’
The trouble appears only
on outside calls from all
voice terminals, or the
trouble appears on only
some voice terminals
Go to Possible Cause 6.
7-2 Troubleshooting Procedures