Specifications

Music-on-Hold (MOH) and Background Music
DESCRIPTION
When you have Music-on-Hold, you can provide background music for callers
whom you have placed on hold.
The Music-on-Hold (MOH) Jack is an RCA-type phonograph jack, into which
you can plug an audio system.
It is on the front of the control unit behind
the top cover under the red warning and the green power lights as seen in
Figure 5-12.
NOTE: Users of equipment that rebroadcasts copyrighted music or
other material may be required to obtain a copyright license from a
third party such as ASCAP or BMI.
FIGURE 5-12 An Audio System connected to the Music-on-Hold Jack (MOH) on
the MERLIN Plus system control unit.
RCA-type phone
jack to MOH jack
MERLIN Plus
control unit
(MOH) jack
Audio system
0 \
0 00
To control the loudness of the Music-on-Hold and the background music for
the building, the system administrator can dial a code at the
administrator/attendant voice terminal for the preferred volume. The
administrator can also turn off the Music-on-Hold and background music by
entering a code at the administrator/attendant console.
The system is factory-set for medium music volume. The music volume can
also be controlled at the music source.
The Music-on-Hold feature is designed to accept &ohm impedance input,
matching the output of a variety of audio sources.
Accessory Equipment
5-141