Specifications
ADMINISTRATION
There can be more than one
CFlDXD
button in the system, but there can be
only one
CFlDXD
button on a voice terminal.
If two or more users have a
CFlDXD
button programmed on their voice terminals, each of them can turn
the features on and off. For example, if one of these users activates the Direct
Extension Dialing feature, the green light goes on next to the
CFlDXD
buttons
on all the voice terminals that have a button for the feature.
When the
person deactivates the feature by touching the
CFlDXD
button, the light goes
off next to the button at all the voice terminals that have programmed the
CFlDXD
features.
You should consider having a Transfer Return Interval if you plan to use
DXD. (See “Transfer Return Interval.“) Depending on the incoming call
traffic, you may also want to designate an alternate attendant position to
handle all returning
ASA
calls. (See “Alternate Attendant.
“)
When a caller responds to the voice prompt by entering an intercom number,
the control unit uses the system’s transfer feature to transfer the call to the
voice terminal with that intercom number. If the call goes unanswered at the
destination voice terminal and there is an administered Transfer Return
Interval, the call is transferred to the administrator/attendant or the alternate
attendant console when the interval expires.
If the system is administered for no return of transferred calls, the call
continues to ring at the destination voice terminal until the caller hangs up.
If a compatible audio-source is available, Music-On-Hold is recommended for
DXD, so that the caller can hear music while waiting. See “Music-On-Hold”
under “Accessory Equipment” later in this section.
If the system is in both DXD and Remote Line Access modes and the lines
overlap, DXD takes precedence.
If your responsibilities do not include system administration, skip this
information.
DXD Line Groups
At startup,
rzone
of the system’s outside lines are assigned to each
ASA
line
group. You need to assign which lines you want to designate for DXD.
1
Enter administration mode by sliding the
TIP
switch to P and touching
Administer.
2
Dial
*58
for a DXD incoming line group.
3
Touch the line buttons until the green lights show the makeup you want
for the line group.
Green light on
=
line is assigned to the group
Green light
ofi
=
line is not assigned to the group
4 Touch Administer.
The console beeps twice.
KAC;
MFRI
IN
Ph
IR
Svstem
Fent~lrnn