Specifications

CONSIDERATIONS
If an account code is entered when the call is made, the call report prints that
information for you. Account codes are helpful in billing customers and
different departments of the company for telephone calls that should be
charged to them. (See “Account Number Entry. “) The data collector and the
printer can also print a System Feature Report, a list of the features that have
been administered to the system (see “System Feature Report”). Figure 5-1
shows a printout that contains several typical Call Reports. Each line
beginning with “C” represents an individual Call Report.
FIGURE 5-l A Printout of Typical Call Reports.
DATE TIME
CALLED NUMBER
DURATION LN
STN ACCOUNT
C 08121186 11:Ol 9090334
00:01:13 8 11
32145677
C 08/21/86 11:05
7879096565
CO:O6:24 6 15
C 08/21/W 13:15
110869685679714?
00:13:06 4 11
C 08/21/86 14:05 4697896
00:09:00 3 12
63354324
c 08/22/86 09:43 IN 00:02:16 4 11
c 08/22/86 10:12
8889914321
00:12:18 7 14
C 08/22/M 11:15 IN 00:17:09 3 12
C 08/22/M 14:25
110869685679714?
C!O:O8:15 4 11
C 08/23186 11:15 4697896
00:19:11 3 12
63354324
C 08/24/U 08:lO
Notes:
1 Column headings (DATE, TIME, etc.) do not appear on Call
Report printouts.
2 An IN in the Called Number column indicates an incoming Call.
3 A ? at the end of a number in the Called Number column
indicates that the number called had more than the 15 reported
digits.
As you can see from the reports in Figure 5-1, the system prints the number
of each outgoing call. If there’s a telephone number you’d like to keep
private-say, a number containing a long distance access code-you can give
that number a System Speed Dial code and mark it for privacy when you
enter it during system administration.
Then the system will print the System
Speed Dial code instead of the telephone number on Call Reports, as the last
Call Report in Figure 5-l shows. See “System Speed Dial” later in this
section.
The Call Report feature can only be invoked at the administrator/attendant
console.
When the system administrator administers the system for the Call Report
feature, he or she can set certain options for the feature.
l
The administrator should set the initial time and date, so that these details
appear correctly on the call report.