Specifications

DESCRIPTION
When another line rings while you are busy on a call, your voice terminal
rings only once. In this way you are aware that you have another call, but it
does not interrupt the call in progress.
After the ringing cycle stops, the green light continues to flash to remind you
of the other call.
CONSIDERATIONS None
ADMINISTRATION None
PROGRAMMING None
HOW TO USE
If you want to pick up the new call, you can place the call in progress on hold
or Exclusive Hold and touch the line button of the new call. You don’t need
to hang up first.
DESCRIPTION
You can use account numbers to identify the department, project, or client to
whom the call should be charged. If your system uses the Call Report feature
(often referred to as Station Message Detail Recording [SMDR]), you can
include these account numbers in the Call Reports. (See “Call Report.“)
There are two methods you can use to enter account numbers on a printed
Call Report: a quick method and a general method. Most businesses will be
satisfied with the quick method of entering account numbers on a Call
Report. The general method is recommended for businesses that have many
accounts, or in which there is no central accounting organization and users
must invent their own codes.
l
Option A-The General Method: The general method of entering an
account number on a Call Report is to use a programmed Account
Number Entry button. While you have a call in progress, you simply
touch the Account Number Entry button (a light goes on beside the button
so that you know the account number will be entered) and dial all the
digits of the account number. You can also program buttons or speed dial
codes for frequently used account numbers. If necessary, you can dial
extra numbers for subaccounts.
MERLIN Plus System Features
5-3