Specifications

Issue 1 January 1997 5-1

5 Utilities

This chapter describes how to perform maintenance tasks using the system Utilities.

The chapter is organized into the following topics:

Backup and Restore — describes how to copy data from the current or archived

accounting period onto diskettes and vice-versa.

Call Record Edit — describes how to correct information and/or add call records to

the current database.

Call Record Deletion — describes how to delete current call records from storage.

File Import/Export— describes how to selectively copy text files into/from the

Organization database.

Database File Maintenance — describes how to check and repair database files.

System Upgrades — describes how to load diskettes with system options and

version upgrades.

Call Processing Status — describes how to display the stored call count and

stop/start processing.

See Adding Polled Sites in Chapter 8 (Part II - Multi-site System) for details

on the Site Maintenance function in a multi-site configuration.

Examples show Windows 3.1 / Windows for Workgroups 3.11 dialog boxes.