Specifications

Specifications
Issue 1 January 1997 C-3
Modems
MERLIN LEGEND Reporter requires Hayes-compatible modems (error-correcting, 9600-
baud or faster modems are recommended). Typically, default settings work. Although
switch settings may vary, you can emulate the following standards:
Baud rate
any — controlled by MERLIN LEGEND Reporter
DTR
on — controlled by MERLIN LEGEND Reporter
DCD and DSR, “AT” command set
on
Echo Commands, Autoanswer
off — set by MERLIN LEGEND Reporter
Result codes
on — set by MERLIN LEGEND Reporter
Capacities
Call Records
To disk capacity. Each call record = 75 bytes
Sites
Single-site = 1 (model 50 or model 200)
Multi-site = 25 = (model 5000), 50 (model 10,000) or 100 (model 20,000)
Organization
2 to 5 levels. See table below for capacities by model size.
Model Ext. Cost Ctr. Dept. Div. Branch Facilities Lines Account
50 50 50 25 20 15 25 50 1,000
200 200 50 25 20 15 25 80 1,000
5,000 5,000 1,000 1,000 500 250 200 2,000 10,000
10,000 10,000 1,000 1,000 500 250 200 4,000 20,000
20,000 20,000 1,000 1,000 500 250 200 8,000 20,000
Call Types
50 entries. System defaults are:
Name Description Dialing Pattern
LOCAL Local ???????
LDIST Long distance, direct dial 1%
IDDD International Direct Distance Dial 01%
INCOM Incoming
ABAND Abandonded call (incoming call, no talk-time)
OTHER All other calls, not defined %
Location Table
5000 entries per site
Alert Numbers
250 entries per site
Log files
1000 entries in each, the Message Log and the Immediate Output file
Scheduled
Reports
1000 individual reports; 25 groups
Dialed Digit
Processing Table
100 dialed number patterns per site
Defined automatically by
the Call Collection Interface