Instruction manual

Using Quick Access
8-28
Installation, SPM, Maintenance, and Troubleshooting Supplement
— Message Waiting Receiver Extension. Select the extension at which
you wish to light a message waiting light if the group is covered by a
voice mail box.
■ Primary Delay:
— Select the extensions you want to provide primary delay
announcements for the chosen Calling Group.
■ Overflow:
— Overflow Coverage Calling Group Number or QCC LDN extension.
From the drop-down list box, choose a Calling Group or the QCC
queue that you want to provide overflow coverage for this Calling
Group.
— Overflow Threshold (Calls). Choose the number of calls (1-99) that
are allowed to stay “queued” in this Calling Group before “overflowing.”
— Overflow Threshold Time (seconds). Choose the number of seconds
(0-900) the oldest waiting call must wait before overflowing.
— Prompt-Based Overflow. Choose Yes or No to allow or disallow a
waiting caller the ability to press the pound (#) key on their telephone to
initiate overflow.
■ Queue:
— Calls In Queue Alarm Thresholds (seconds). For each choice,
choose the flash rate interval. for example:
■ If the number of waiting calls is fewer than the value programmed
for Threshold 1 or drops below that level, the LED is unlit.
■ If the number of waiting calls is greater than or equal to the
Threshold 1 value, but less than the Threshold 2 value, the LED
flashes.
■ If the number of waiting calls is greater than or equal to the
Threshold 2 value, but fewer than the value for Threshold 3, the
LED winks.
■ If the number of waiting calls is greater than or equal to the highest
value, Threshold 3, the LED lights steadily.