Instruction manual

Troubleshooting
Table 3. Troubleshooting, continued
Symptoms
Possible CO Provisioning
Corrective Actions
Causes
BRI Access button inactive
Circuit-switched voice is Provision circuit-
(red LED stays off)
provisioned with a value
switched voice with a
of 2 value of 1
(CSV = 1)
BRI Access button inactive
One call appearance Provision for two call
(red LED goes on then off)
appearances per DN
(CA QTY = 2)
Type A or C emulation
Provision
for type D
emulation
(TERMTYP = TYPED)
CO Transfer failure on both CO Transfer not
Provision for CO
inbound and outbound
provisioned
Transfer
transfer source
CO Transfer failure on an A provisioning error is
Correct the
outgoing transfer source preventing CO Transfer of
provisioning error
only
an outgoing transfer
source
Station not disconnected
Auto-Hold provisioned Provision for
after CO Transfer
Auto-DROP
(AUTO HOLD = N)
No incoming calling party
Incoming calling party
number is displayed
number is not provision for
the destination station
Privacy provisioned for
calling station
Calling party number The line used to make the Provision this line with
shown on the destination call is not an active user active user
station is the directory
number that of the other
(ACT USER = Y)
line in the DSL pair
None of the above
Describe the problem
to the central office
representative
26 Basic Rate Interface (BRI) Provisioning Guide