Instruction manual

MERLIN LEGEND Communications System Release 5.0
System Planning
555-650-112
Issue 1
June 1997
Glossary
Page GL--16
Q
R
S
QCC (Queued Call Console) MLX-20L telephone used by a
system operator in
Hybrid/PBX mode only. Used to answer
outside calls (directed to a system operator position) and
inside calls, direct inside and outside calls to an extension
or an outside telephone number, serve as a message
center, make outside calls for users with outward calling
restrictions, set up conference calls, and monitor system
operation.
RAM (random-access memory) Computer memory in which an
individual
byte or range of bytes can be addressed and
read or changed without affecting other parts of memory.
Remote Access System feature that allows an outside caller to gain access
to the system, almost as if at a system extension.
restore Procedure whereby saved and archived system
programming is reinstated on the system, from a floppy
disk or
memory card . See also backup .
ring generator Circuit pack added to the power supply that generates a
high-voltage, 20–30 Hz signal to ring a telephone.
RS-232 Physical interface, specified by the Electronics Industries
Association (EIA), that transmits and receives
asynchronous data at distances of up to 50 feet (15 m).
ROM (read-only memory) Computer memory that can be read
but cannot be changed.
SAA (Supplemental Alert Adapter) Device that permits alerting
equipment to be connected to an analog multiline
telephone jack so that people working in noisy or remote
areas of a building can be alerted to incoming calls.
SA buttons Telephone buttons that provide access to both inside and
outside calls.
screen pop Refers to a computer-telephony software application that
takes caller information (for example, provided by Caller ID
service), queries a database, and displays a screen with
information about the caller onto a user’s PC screen.
Screen pop requires that an identifying number or code be
available to identify the calling party. See also
CTI link .