MERLIN LEGEND® Communications System Release 5.
Copyright © 1997, Lucent Technologies All Rights Reserved Printed in USA Document 555-650-112 Issue 1 June 1997 Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change. See Appendix A, “Customer Support Information,” for important information.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Contents Page iii Contents Contents iii IMPORTANT SAFETY INSTRUCTIONS xi New Features and Enhancements xiii ■ ■ ■ Release 4.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Contents Page viii System Speed Dial Codes ■ Creating Data Hunt Groups Guidelines ■ 6 7 5-41 5-41 5-43 Modifications 6-1 ■ Preparation 6-1 ■ Adding to the System 6-2 Upgrading ■ ■ A Digital Data/Video Stations 5-40 7-1 Upgrading to Release 5.0 7-2 Upgrade Overview 7-2 Compatibility 7-2 Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 IMPORTANT SAFETY INSTRUCTIONS Page xi IMPORTANT SAFETY INSTRUCTIONS The exclamation point in an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 IMPORTANT SAFETY INSTRUCTIONS Page xii ■ The MERLIN LEGEND Communications System requires a supplementary ground. ■ Do not attach the power supply cord to building surfaces. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it. ■ Slots and openings in the module housings are provided for ventilation.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 New Features and Enhancements Release 4.1 Enhancements Page xiii New Features and Enhancements 0 Release 4.1 Enhancements 0 Release 4.1 includes all Release 4.0 functionality, plus the enhancements listed below. There are no hardware changes in Release 4.1. Coverage Timers Programmed for Individual Extensions 0 Beginning with Release 4.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 New Features and Enhancements Release 4.1 Enhancements Page xiv When Coverage Control is enabled and the MERLIN LEGEND Communications System is put into Night Service, all programmed Coverage VMS Off buttons are automatically turned off (LED is unlit) and all eligible outside calls are sent to the assigned voice messaging system calling group with normal ringing delay.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 New Features and Enhancements Release 4.2 Enhancements Release 4.2 Enhancements Page xv 0 Release 4.2 includes all Release 4.1 functionality, plus the enhancements listed below. There are no hardware changes for Release 4.2. Additional Network Switch and Services Options for ISDN Primary Rate Interface (PRI) 0 Release 4.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 New Features and Enhancements Release 4.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 New Features and Enhancements Release 4.2 Enhancements MERLIN LEGEND Reporter Page xvii 0 MERLIN LEGEND Reporter provides basic call accounting system reports for all incoming calls to Auto Login or Auto Logout type calling groups.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 New Features and Enhancements Release 5.0 Enhancements Release 5.0 Enhancements Page xviii 0 Release 5.0 includes all Release 4.2 functionality, plus the enhancements listed below. Computer Telephony Integration (CTI) 0 Beginning with Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 New Features and Enhancements Release 5.0 Enhancements Page xix 0 Screen Pop Screen pop occurs when the calling number, called number, or other user-defined identifier (such as account code that a voice-response unit prompts the caller to dial) is used to display a screen associated with the far-end party.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 New Features and Enhancements Release 5.0 Enhancements HotLine Feature Page xx 0 The Release 5.0 HotLine feature is designed for retail sales, catalogue sales, and other types of businesses and organizations and is available in all three modes of system operation. It allows a system manager to program a single-line telephone extension connected to an 008 OPT, 012, or 016 module as a HotLine.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 New Features and Enhancements Release 5.0 Enhancements Delay Announcement Devices Page xxi 0 The system manager can designate as many as ten primary delay announcement devices per group rather than the single device for each group that is available in Release 4.2 and earlier systems.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 New Features and Enhancements Release 5.0 Enhancements Page xxii NOTE: A DSS (Direct Station Selector) button that is used as a Calls-in-Queue Alarm button can only indicate two threshold levels, either by flashing or by lighting steadily. If a calling group must use this type of Calls-in-Queue Alarm button, only two threshold levels should be programmed.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Prior Releases: Features and Enhancements Release 3.1 Enhancements Page xxiii Prior Releases: Features and Enhancements 0 Release 3.1 Enhancements 0 Release 3.1 includes all Release 3.0 functionality, plus the enhancements listed below. Call Restriction Checking for Star Codes 0 Beginning with Release 3.1, a system manager can add star (*) codes to Allowed and Disallowed Lists to help prevent toll fraud.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Prior Releases: Features and Enhancements Release 3.1 Enhancements Programmable Second Dial Tone Timer Page xxiv 0 The system manager can assign a second dial tone timer to lines/trunks, in order to help prevent toll fraud (for example, when star codes are used). After receiving certain digits dialed by a user, the CO may provide a second dial tone, prompting the user to enter more digits.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Prior Releases: Features and Enhancements Release 3.1 Enhancements Default Facility Restriction Level (FRL) for VMI Ports Page xxv 0 The default Automatic Route Selection (ARS) FRL for VMI ports is 0, restricting all outcalling. Default for the Default Local Table 0 The default Automatic Route Selection (ARS, Hybrid/PBX mode only) FRL has changed to 2 for the Default Local table.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Prior Releases: Features and Enhancements Release 4.0 Enhancements Release 4.0 Enhancements Page xxvi 0 Release 4.0 includes all Release 3.1 functionality, plus the enhancements listed below. Support for Up to 200 Extensions 0 An expanded dial plan supports up to 200 tip/ring devices.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Prior Releases: Features and Enhancements Release 4.0 Enhancements Page xxvii Support for 2B Data Applications 0 A Lucent Technologies-certified group and desktop video application can use two B-channels to make video/data calls when connected to a single MLX extension jack programmed for 2B data. The 2B data devices must be equipped with ISDN-BRI interfaces.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Prior Releases: Features and Enhancements Release 4.0 Enhancements Page xxviii Time-Based Option for Overflow on Calling Group 0 Release 4.0 has added a time limit for calls in queue in addition to the previous number of calls limit.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 About This Book Intended Audience Page xxix About This Book The MERLIN LEGEND Communications System is an advanced digital switching system that integrates voice and data communications features. Voice features include traditional telephone features, such as Transfer and Hold, and advanced features, such as Group Coverage and Park.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 About This Book Terms and Conventions Used 3. Page xxx Where appropriate, examples of completed forms are included so you can confirm what you have done. Since this book assumes that you are familiar with the system, detailed information about equipment, features, and programming are not included.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 About This Book Security Page xxxii Product Safety Labels 0 Throughout these documents, hazardous situations are indicated by an exclamation point inside a triangle and the word CAUTION or WARNING. ! WARNING: Warning indicates the presence of a hazard that could cause death or severe personal injury if the hazard is not avoided.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 About This Book Related Documents Page xxxiii Related Documents 0 In addition to this book, the documents listed below are part of the documentation set. Within the continental United States, these can be ordered from the Lucent Technologies GBCS Publications Fulfillment Center by calling 1 800 457-1235. Document No.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 About This Book How to Comment on This Book Page xxxiv How to Comment on This Book 0 We welcome your comments, both positive and negative. Please use the feedback form on the next page to let us know how we can continue to serve you.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 About This Book How to Comment on This Book Page xxxv MERLIN LEGEND® Communications System Release 5.0 Title: System Planning Order No.: 555-650-112 Date: June 1997 1. Please rate the effectiveness of this book in the following areas: Excellent Good Fair Poor Not Applicable Ease of Use Clarity Completeness Accuracy Organization Appearance Examples Illustrations Overall Satisfaction 2.
MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 1 0 Before You Begin Reviewing System Components Page 1-1 Before You Begin 1 You should perform several tasks before you begin filling out the planning forms for the system: 1. Review the systems hardware, features, and operation as defined at the time of purchase. 2. Confirm the location of the control unit. 3. Obtain the required information from the local telephone company. 4.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 1 Before You Begin Confirming the Location of the Control Unit Confirming the Location of the Control Unit Page 1-2 1 Before installation, a room, closet, or other area must be designated where the system control unit can be mounted on the wall. The area must meet the environmental requirements in Table 1 -1. Table 1-1. Conditions Distances Environmental Requirements Requirements Within 25 cable feet (7.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 1 Issue 1 June 1997 Before You Begin Confirming the Location of the Control Unit Page 1-3 Do not expose the control unit to devices that generate electrical interference (such as arc welders or motors). Do not expose the control unit to moisture, corrosive gases, dust, chemicals, spray paint, or similar material. Do not place anything on top of the carriers.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 1 Before You Begin Confirming the Location of the Control Unit Page 1-4 1 Grounding Requirements Proper grounding of the installation site is essential for correct and safe functioning of the system.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 1 Before You Begin Requirements for Supporting CTI Applications Electrical Noise/Radio-Frequency Interference Page 1-5 1 In most cases, electrical noise is introduced to the system through lines/trunks or telephone cables. However, electromagnetic fields near the control unit may also induce noise in the system.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 1 Before You Begin Requirements for Supporting CTI Applications 2. Issue 1 June 1997 Page 1-6 Professional Services Preliminary Survey ■ Preliminary Survey will be available from the NTM Techni-Fax 1-888-297-4700 prompt 8, or from Professional Services Front End at one of the following numbers. — Sales Support 1-800-776-4352 — Customer Support 1-800-334-1096 3. 4. 5. ■ Completed by the A. E. and Customer.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 1 Before You Begin Requirements for Supporting CTI Applications Page 1-7 Incoming/Outgoing Calls LAN Client Desktop MERLIN LEGEND Release 5.0 Telephony Server CTI Link Public Network Figure 1-1. System Configuration for Support of CTI applications For this configuration you must have the equipment and software below: ■ An Intel i386, Intel i486, or Pentium Class computer with at least 16 megabytes of RAM.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 1 Before You Begin Requirements for Supporting CTI Applications Page 1-8 NOTE: If you have Version 29, replace the board with an appropriate version, or for a replacement card, call the TSO at: 800 628-2888. ■ If the MERLIN LEGEND Communications System has only one MLX port board, you will also need System Programming and Maintenance (SPM) software, Version 5.15 to administer your CTI link.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 1 Before You Begin Obtaining Telephone Company Information Obtaining Telephone Company Information Page 1-9 1 To fill out many of the forms, especially forms involving incoming lines/trunks, you will need to obtain information from the local telephone company. Before you speak with the local telephone company, make sure you understand your customers company requirements regarding the communications system.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 1 Before You Begin Obtaining User Information Obtaining User Information Page 1-10 1 The features and calling privileges you assign to each employees telephone ensure that employees get the most benefit from the system. If you were not involved in the planning and equipment-ordering for the system, you should discuss the design with the customer representative who took part.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 1 Before You Begin Obtaining User Information Table 1-3. 3. 4. 5. 6. 7. 8. 9. 10. 11. Page 1-11 Employee Communications Survey: Description of questions Required Information 1. Types of lines/trunks (outside lines) used 2. Issue 1 June 1997 Description Indicates toll-calling habits.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 1 Before You Begin Obtaining a Floor Plan Obtaining a Floor Plan Page 1-12 1 You may want to use a floor plan to make planning more manageable and to ensure that the correct telephone equipment is assigned to each employee. If the customer does not already have a floor plan showing the location of system equipment, you should create one. Use the symbols shown in Figure 1-1 and the following instructions: 1.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 1 Before You Begin Obtaining a Floor Plan Page 1-13 HORN PRESIDENT'S OFFICE PLANT AREA PLANT MANAGER'S OFFICE VICE PRESIDENT'S SECRETARY PRESIDENT'S SECRETARY FAX ANS. MACH. VICE PRESIDENT'S OFFICE SALES DEPARTMENT FAX WAREHOUSE ANS. MACH. RECEPTION DRAFTING DEPARTMENT CONFERENCE ROOM DSS ACCOUNTING DEPARTMENT SUPPLY ROOM SHIPPING & RECEIVING FAX Figure 1-2.
MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 0 Control Unit Configuration Planning Module Placement Page 2-1 Control Unit Configuration 2 After you have completed the preplanning tasks described in Chapter 1, ‘‘Before You Begin’’, you can plan the control unit configuration. Planning the control unit configuration consists of the following tasks: 1. Planning Module Placement.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Planning Module Placement Page 2-2 For detailed information about modules and their specifications (including line/trunk and extension capacity), see the descriptions of hardware components in the Equipment and Operations Reference.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Planning Module Placement Page 2-3 NOTE: When using the 008 MLX or 408 GS/LS-MLX module for data or video, you must use Version 28 of the module. ■ 008 OPT Module. The system recognizes this module as an 012 module. Therefore, even though the OPT module has only 8 physical jacks, it uses 12 ports of capacity. An extension number is assigned to each of the 8 physical jacks.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Planning Module Placement Issue 1 June 1997 Page 2-4 each module with respect to type (line/trunk or extension) and its associated logical ID. Each physical jack on the control unit is numbered sequentially from bottom to top and left to right with logical IDs as follows: ■ Extension jacks are numbered from 1 to 200. ■ Line/trunk jacks are numbered from 1 to 80.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Planning Module Placement Issue 1 June 1997 Page 2-5 NOTE: Due to limitations in the 391A, 391A1, and 391A2 power supplies, the number of 800 NI-BRI modules plus 100D modules in a single carrier cannot exceed three. If you have more than three modules, you must install the additional modules in an expansion carrier. This restriction does not apply to the 391A3 power supply. 2.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Power Supply 00 01 L/T8 L/T7 L/T6 L/T5 X16 X15 X14 X13 X12 X11 X10 X9 X24 X23 X22 X21 X20 X19 X18 X17 02 03 L/T12 L/T11 L/T10 L/T9 X32 X31 X30 X29 X28 X27 X26 X25 04 05 BASIC CARRIER Figure 2-1.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Recording System Operating Conditions Page 2-8 NOTES: 1. In conjunction with the MLX-20L telephone and the PC, a Personal Computer Memory Card International Association (PCMCIA) card is required Release 3.0 and later of the communications system. Check the box labeled PCMCIA Memory Card. 2.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Recording System Operating Conditions Language Selection Page 2-9 2 In Release 1.1 and later versions of the system, language-specific operation is available in English, French, and Spanish. The language selection affects prompts and displays on user telephones, SPM system programming displays, SMDR records, and printed reports.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Recording System Operating Conditions Page 2-10 Planning Form Instructions Under the Automatic Maintenance Busy heading in the System Operating Conditions section of Form 1, page 2, do one of the following: ■ To keep the factory setting (no maintenance-busy state), check Disable. ■ To enable Automatic Maintenance Busy, check Enable.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Recording System Operating Conditions Page 2-11 Planning Form Instructions Under the System Consoles heading, check the type(s) of consoles: ■ For Queued Call Consoles, check the QCC(s) box and enter the extension numbers (if known). ■ For Direct-Line Consoles, check the DLC(s) box and enter the extension numbers (if known).
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Numbering the System Page 2-12 Planning Form Instructions On Form 1 (pages 3 and 4): 1. Check the name of each application that will be connected to the system. 2. For each application name you check, you may want to include pertinent information in the Notes section. For example, you can note the version of the application installed at the customers site.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Numbering the System Identifying Extension Jacks Page 2-13 2 Identifying extension jacks consists of the following tasks: ■ Determining which extension jack types are available according to the types of modules in the control unit.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Numbering the System Table 2-1. Issue 1 June 1997 Page 2-14 Application Ports Ext. Module Jack Type 008 Analog 408 408 GS/LS 008 MLX Digital 408 GS/LS-MLX No.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Numbering the System Page 2-15 NOTE: If your list includes an 008 OPT module, draw a line after the twelfth logical ID, but cross off the last four logical IDs, since these jacks cannot be used to physically connect telephone equipment. The extension numbers of these logical IDs can be used, however, for applications requiring phantom extensions. 2.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Numbering the System Table 2-3.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Numbering the System 4. Page 2-17 If the system has a VMS, add the TTRs required for the VMS (Step 1) to the system requirements for TTRs (Step 3). This is the total number of TTRs required for the system. Jack for Primary Operator Position 2 The factory setting for the primary operator position is the lowest extension jack on the first MLX or analog multiline telephone module.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Numbering the System 7. Page 2-18 ■ Write the name or location of the primary QCC operator in the Person, Location, or Function column. ■ On Form 1 (page 2), write the extension of the QCC under System Consoles.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Numbering the System Issue 1 June 1997 Page 2-19 Planning Form Instructions NOTE: For each CMS connected to the system, you must assign two DLC positions. These two DLCs do not need to have the default extension numbers but do need to be on the same module. 1.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Numbering the System Extension Jack Pairs for Analog Telephones Page 2-20 2 Use these instructions only if the system has analog multiline telephones. Otherwise, skip to the next section, ‘‘Jacks for MLX Telephones’’. MLX telephones can use the Voice Announce to Busy feature or simultaneous voice and data without requiring a second extension jack.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Numbering the System Issue 1 June 1997 Page 2-21 NOTE: When using the 008 MLX or 408 GS/LS-MLX module for data or video, you must use Version 28 of the module. The system assigns two extensions, although only one logical ID is assigned to each digital extension jack.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Numbering the System Issue 1 June 1997 Page 2-22 from ports 2, 3, 4, 6, 7, or 8 (the CTI Link port cannot be the potential operator port or the console programming port). Planning Form Instructions Use the floor plan and Equipment List (if available) to verify that you have located any video stations and all remaining MLX telephones and adjuncts connected to them. 1. 2.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Numbering the System 3. Page 2-23 ■ If an MLX telephone will be connected to a desktop video system in a passive bus configuration, check the box in the Pass. Bus column. Also make an entry on Form 4d, MLX Telephone, to indicate that the MLX telephone is in a passive bus configuration and note the type of endpoint to which the MLX telephone is connected.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Numbering the System Issue 1 June 1997 Page 2-24 Jacks for the CTI Link Application Use these instructions only if the system has 008 MLX and 408 GS/LS-MLX modules and users will be using CTI applications and a CTI Server (PassageWay Telephony Services for NetWare). Otherwise, skip to the next section, ‘‘Jacks for Tip/Ring Equipment and Applications’’.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Numbering the System Issue 1 June 1997 Page 2-25 ■ If a DLC is an unmonitored extension, and the DLC transfers a call to a monitored extension, it sends Caller ID/ICLID/ANI information to, and initiates a screen pop at the transfer receiver’s Client PC. ■ If the DLC is a monitored extension, the DLC receives screen pop but does not send this information along to the transfer receiver.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Numbering the System Issue 1 June 1997 Page 2-26 Power-Integrated Solution II (IS II) or III (IS III), and Integrated Voice Power Automated Attendant-IS II or IS III. Do not use the 008 OPT module for these applications.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Numbering the System Page 2-27 connected to 012 modules with the code 517C13 or 517D13 (or higher) labeled on the top of the module. Modules with the code 517A13 or 517B13 can be used to connect single-line telephones only. They do not provide the disconnect signal required by answering machines and applications.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Numbering the System Page 2-28 Proceed to the next section, ‘‘System Renumbering’’. System Renumbering 2 The selection of a numbering plan depends on the customers needs. Each of the systems three numbering plans allows you to renumber all or selected extensions.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 2 Control Unit Configuration Numbering the System Page 2-31 Proceed to the next section, ‘‘Updating Planning Information’’. Updating Planning Information 2 On the floor plan, add the extension number beneath the symbol for each telephone and adjunct.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Issue 1 June 1997 Lines/Trunks Page 3-1 0 Lines/Trunks 3 Planning for lines/trunks consists of the following tasks: 1. Identifying Line/Trunk Jacks. Use the placement of modules in the control unit (see the Control Unit Diagram on Form 1) as a guide to determine in what order to connect trunks to the control unit.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Identifying Line/Trunk Jacks Identifying Line/Trunk Jacks Page 3-2 3 Identifying line/trunk jacks consists of the following tasks: 1. Determining which line/trunk jack types are available according to the types of modules in the control unit 2. Matching incoming trunks to the jacks that support them 3.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Identifying Line/Trunk Jacks Table 3-1.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Identifying Line/Trunk Jacks Page 3-4 3. The MERLIN LEGEND Communications System does not support timed switchhook flash with NI-1 BRI lines. Pressing the Recall button on a MERLIN LEGEND telephone will be ignored.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Identifying Line/Trunk Jacks Issue 1 June 1997 Page 3-5 Planning Form Instructions Refer to the completed Control Unit Diagram on Form 1 to mark line/trunk jack types on Form 2c: 1. For each module with line/trunk jacks noted in the Control Unit Diagram (beginning with Slot 01), write in the type of module and its slot number in the Module Type and Slot No. column of Form 2c; after the appropriate Log.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Identifying Line/Trunk Jacks ■ Page 3-6 If the module will connect services (for example, Megacom, Megacom 800, and so on), write PRI for all 24 logical IDs of PRI-type modules. You are now ready to match incoming trunks to these available jacks as described in the next section.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Identifying Line/Trunk Jacks 2. Issue 1 June 1997 Page 3-7 If the jack type shown in the Jack Type column is GS/LS, then write either GS or LS to indicate the line/trunk type in the Incoming Line/Trunk Type column. For a T1 or NI-1 BRI trunk not used at this time, write unequipped. For other T1 or PRI facilities, the kind of service connected (such as Megacom 800) will be filled in later.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Identifying Line/Trunk Jacks Page 3-8 Incoming Trunk Type (Main No., Jack Pool Module Type Personal Telephone Dial Re Line, Number Type (LS, GS, Out number WATS, and Slot Log. DID, Tie, Trunk or To FX, etc.) Equipment No. ID etc.) No. Code†‡ 1 2 008 GS/LS 3 4 01 5 6 7 8 9 008 10 GS/LS 11 02 12 13 14 15 16 Figure 3-1.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Identifying Line/Trunk Jacks Issue 1 June 1997 Page 3-9 Only connect auxiliary equipment to loop-start or ground-start/loop-start jack types. You cannot use a line/trunk jack for auxiliary equipment on an 800 DID, 100D, 800 NI-BRI, or 400EM module.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options Function Information Page 3-10 3 If the system has AUDIX Voice Power/Fax Attendant System, you can use the Function column to indicate which service is available for those jacks. You can also use this column to indicate whether a jack connects a personal line and, therefore, has an owner.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options ■ Page 3-11 NI-1 BRI Connectivity This section contains instructions for selecting line/trunk options for incoming trunks. In addition, because some systems outside of the US have slow dial tones from their local telephone companies, this section also includes instructions for compensating for slow dial tone.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options Page 3-12 Before you change the setting, check with the telephone company to determine whether the disconnect signals for the loop-start trunks are reliable and to obtain the length of the hold disconnect interval.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options Toll Type Prefix Required Page 3-13 3 Toll Type allows the system to classify calls as either local or toll, based on the number dialed by the user. Normally, people have to dial a toll-call prefix (1 or 0) before dialing the area code and telephone number for a toll call.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options QCC Operator to Receive Calls (Hybrid/PBX) Page 3-14 3 Use these instructions only if the system has one or more QCCs. Otherwise, skip to “Remote Access.” Assigning the QCC operator to receive calls on a line/trunk determines whether incoming calls on the line/trunk ring into the QCC queue and which QCC operator position answers the calls.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options Page 3-15 Planning Form Instructions On Form 2c, for each line/trunk with All or an extension number in the QCC Operator to Receive Calls column, write the priority level (1 to 7) in the QCC Queue Priority Level column for each line/trunk used for incoming calls. (A value of 1 indicates the highest priority; a value of 7 indicates the lowest.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options b. 3. Page 3-16 On Form 2d, System Numbering: Special Renumbers, write the new number in the Renumber to column of the Pools section of the form. On Form 2c, use the Function column to identify different calling areas of WATS trunks and different destinations for FX trunks. Proceed to the next section,‘‘Remote Access’’.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options Issue 1 June 1997 Page 3-17 ■ Allowing access to the Automatic Callback feature ■ Designating trunks for remote access ■ Specifying shared or dedicated access ■ Assigning barrier codes and class of restriction for security For detailed information about these options, see the Feature Reference.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options ■ 4. ! Issue 1 June 1997 Page 3-18 To allow remote callers to use this feature, check Enable. Under the Barrier Required for Tie Trunks heading, check one of the following: ■ If you plan to assign barrier codes to these trunks, check Yes. ■ If no barrier codes are planned for these trunks, check No.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options ! Issue 1 June 1997 Page 3-19 SecurityAlert: It is recommended that Outward Restrict be set at all times, otherwise toll fraud can occur. b. Under the Allowed List Access and Disallowed List Access headings, check the boxes if you plan to assign these lists.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options DS1 Connectivity (100D Module) Page 3-20 3 Use these instructions only if the system has a 100D module. Otherwise, skip to “Tie Trunks.” DS1 (Digital Signal 1) connectivity involves the transmission of digital signals in DS1 format. The interface enabling the system to allow DS1 connections is the 100D module. The system can have up to three 100D modules.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options Page 3-21 Because of the complexity of DS1 connectivity planning, you must review the information in the Equipment and Operations Reference before you begin this section and as you work through these instructions. Planning Form Instructions On Form 2c, System Numbering: Line/Trunk Jacks: 1.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options Issue 1 June 1997 Page 3-22 Planning Form Instructions On Form 3b (page 1), Incoming Trunks: DS1 Connectivity (100D Module), for each 100D module in the system: 1. In the Module Slot No. space, write the number of the control unit slot that contains the module (see the Control Unit Diagram on Form 1).
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options 7. Page 3-23 Under the Line Compensation heading: a. Fill in the approximate distance (number of cable feet) between the 100D module and its channel service unit (CSU) or other far-end connection in the space provided next to Cable Feet. b. Use Table 3-3 to select the Line Compensation setting needed. (The factory setting is a value of 1.) Table 3-3.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options 9. 10. Issue 1 June 1997 Page 3-24 If assigning backup synchronization: a. In the box that describes the 100D module providing secondary synchronization, check Secondary. b. In the box that describes the 100D module providing tertiary back up, check Tertiary.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options Issue 1 June 1997 Page 3-25 T1 Switched 56 service provides high speed digital data services (up to 56-kbps per channel) to the network as well as digital Tie trunk services. This allows you to use your T1 facilities for basic digital data and file transfer needs as well as more sophisticated personal and/or group video conferencing. NOTES: 1.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options 3. ■ Number of Digits to Delete. Enter the number of digits to delete (0–4) in order to match the Dial Plan. The factory setting is 0. ■ Number of Digits to Add. Enter the number of digits to add (0–9999) to the collected digits in order to determine a routing pattern. The factory setting is 0. Select the Channel Direction. ■ 4.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options Issue 1 June 1997 Page 3-27 NOTES: 1. The PRI service type must be selected before entering the PRI information during system programming. For detailed information, see the Equipment and Operations Reference. 2. Because of the complexity of the timer, counter, and terminal equipment identifier information, the factory settings should rarely be changed.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options Issue 1 June 1997 Page 3-28 NOTE: CCS is automatically assigned when PRI is selected. Also, Channel 24 cannot be used for voice or data transmissions. 6. Under the Line Compensation heading: a. Fill in the approximate distance (number of cable feet) between the 100D module and its CSU or other far-end connection in the space before Cable Feet. b.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options 8. 9. 10. 11. Issue 1 June 1997 Page 3-29 If assigning backup synchronization: a. In the box that describes the 100D module providing secondary synchronization, check Secondary. b. In the box that describes the 100D module providing tertiary back up, check Tertiary.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options Issue 1 June 1997 Page 3-30 Planning Form Instructions 1. 2. To assign B-channels to groups, determine which channels to group together and then record each group on Form 3b (page 3), under the B-Channel Groups heading: a. Write the group number (1−80) under the B-Channel Group No. heading (start with 1 and number sequentially). b.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options d. 3. Issue 1 June 1997 Page 3-31 If the group has incoming services assigned, do one of the following: ■ If the routing will be Dial Plan Routing (Hybrid/PBX mode only), check Dial Plan Routing. ■ If the routing will be by line appearance, check Line Appearance.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options 5. Issue 1 June 1997 Page 3-32 b. In the Pattern to Match cell, write the exact pattern to match if you have more than 1 block of incoming numbers. If you want to match any pattern, leave it blank. c. In the Total Digits in Dialed Number cell, write the total number of digits (0−14) expected in the dialed number; 0 is a wildcard, that is, match any number.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options 7. Issue 1 June 1997 Page 3-33 For all call-by-call B-channel groups, to route all outgoing calls over a call-by-call B-channel group, you must program the Call-by-Call Service Table to direct the system to properly route calls. Record table entries (maximum: 10) on Form 3b (page 8): a. In the Pattern to Match cell, write the dial pattern to match (up to 8 digits).
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options 8. Issue 1 June 1997 Page 3-34 On Form 3b, check the appropriate box for the information that will be sent to the network for outgoing PRI calls. Check Extension Only, Base Number with Extension, or Line Telephone Number. If you check Line Telephone Number, do the following: ■ Identify the trunk number.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options Page 3-35 3 Tie Trunks Use these instructions only if the system has tie trunks, including tie trunks emulated through a DS1 connection. Otherwise, skip to the next section,‘‘DID Trunks (Hybrid/PBX Mode Only)’’. If configuring T1-Tie trunks, including those with Switched 56 digital data service, complete the instructions in the‘‘T1 Service’’ section first.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options Issue 1 June 1997 Page 3-36 outgoing-only or two-way tie trunks, the outgoing type must be the same as the incoming type of the remote system. 2. Wink is the factory setting and is the preferred type, followed by Delay then Immediate. Immediate does not work with touch-tone dial mode. 3.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options Page 3-37 NOTES: 1. If you have checked the Incoming or two-way column for a tie-trunk’s direction and Immediate for its incoming signaling type, you cannot use the Touch-Tone setting for Inmode. 2. Touch-Tone outmode can be used with Outtype Immediate trunks, but Touch-Tone Inmode cannot be used with Intype Immediate Trunks. b. 6. 7. 8.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options ■ Delete Digits ■ Add Digits ■ Signaling ■ Invalid Destination ■ Trunks Included in Blocks Issue 1 June 1997 Page 3-38 These options are assigned to blocks of trunks. A maximum of two blocks is permitted. If you want to allow Remote Access on DID trunks, one of the telephone numbers assigned by the telephone company must match the remote access dial code.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options 4. 5. Page 3-39 ■ If the number of digits sent by the local telephone company is more than the number of digits in the system numbering plan, specify that one to four digits be deleted from the telephone company digits by checking the appropriate number (1, 2, 3, or 4) under the Delete Digits heading.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options Issue 1 June 1997 Page 3-41 ■ If MLH service is not subscribed, only one call to a particular DN will be accepted at any given time, and any station with the line appearance of the BRI line will alert. If MLH is subscribed, the CO will automatically hunt for the next available B-channel within the hunt group and deliver multiple calls to the same DN.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options Page 3-42 NOTES: 1. IOC package “S” is available on the AT&T 5ESS, Northern Telecom DMS-100, and Siemens SSC EWSD switches. 2. If configured with MLH service, the MLHG feature must be used if the CO is a Northern Telecom DMS-100 switch. The Series Completion feature must be used if the CO is an AT&T 5ESS or Siemens SSC EWSD switch. 3.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options Page 3-43 Planning Form Instructions Refer to Form 1, System Planning, Control Unit Diagram. Complete the following information on Form 3i, Incoming Trunks: BRI Options (800 NI-BRI Module), page 2: 1.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Selecting Line/Trunk Options Issue 1 June 1997 Page 3-44 Planning Form Instructions On Form 3i, Incoming Trunks: BRI Options (800 NI-BRI Module), under the “Timers and Counters” heading on page 2: 1. Table 3-5. Name T200 T203 T303 T305 T308 For each timer: ■ To keep the factory setting, check the first box under the timer name.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Assigning Lines/Trunks Page 3-45 — Tie trunks (configuration-dependent) — Delay option on rotary lines — Autodial, Last Number Dial, Saved Number Dial, and Callback queue Also, the slow dial tone may cause problems with transferring a call, joining a call, and end-to-end signaling. ■ Additional touch-tone receiver (TTR) boards may be needed for the system.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Assigning Lines/Trunks ■ Issue 1 June 1997 Page 3-46 Use the following forms as appropriate for telephones and consoles in the system. Make one copy of the appropriate form for each extension.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Assigning Telephone Buttons Page 3-48 22 24 24 28 21 23 23 27 10 15 5 3 8 2 7 SA Orig. Only 1 6 SA Voice 5 SA Ring 4 9 4 20 13 18 12 17 11 16 10 15 9 14 19 14 28 3 2 1 Figure 3-2.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Assigning Telephone Buttons Page 3-49 34 BUTTON 22 BUTTON 10 BUTTON 5 BUTTON 5 10 11 23 4 9 12 24 SA Orig Only 3 8 13 25 SA Voice 2 7 14 26 SA Ring 1 6 15 27 16 28 17 29 18 30 19 31 20 32 21 33 22 34 Figure 3-3.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Assigning Telephone Buttons Issue 1 June 1997 Page 3-50 For multiline telephone users: ■ You can assign SA Voice, SA Ring, and SA Orig Only buttons and up to 27 SSA/SA buttons to each telephone. However, use the factory setting of 3 to ensure that when each user is busy on a call at least one additional button is available to receive a call and another is available to make a call.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Assigning Telephone Buttons ■ Issue 1 June 1997 Page 3-51 If you want the extension to receive outside calls on a specific line/trunk, assign a personal line button; if you want the extensions to receive outside calls on a line/trunk included in a pool, assign a Pool button. See System Programming for instructions.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Assigning Telephone Buttons Page 3-53 22 24 26 28 21 23 25 27 5 10 15 20 4 9 14 19 3 8 13 18 2 Icom Voice 7 12 17 1 Icom Ring 6 11 16 MLX-28 MLX-20L MLX-10 or ML X-10DP Key Mode: Up to 8 personal line buttons are assigned beginning with button 3. Figure 3-4. Behind Switch Mode: One prime line button is assigned to button 3.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Assigning Telephone Buttons Page 3-54 34 BUTTON 22 BUTTON 10 BUTTON 5 BUTTON 5 10 11 23 4 9 12 24 3 8 13 25 Icom Voice 2 7 14 26 Icom Ring 1 6 15 27 16 28 17 29 18 30 19 31 20 32 21 33 22 34 Figure 3-5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Assigning Telephone Buttons Guidelines for Button Assignments Page 3-55 3 This section contains guidelines for assigning buttons in Key or Behind Switch mode. Key Mode Use the following guidelines to assign buttons for a system in Key mode. NOTE: When assigning buttons in Key mode, keep in mind that BRI lines are not automatically assigned to telephones or DLCs.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Assigning Telephone Buttons Issue 1 June 1997 Page 3-56 Behind Switch Mode Use the following guidelines to assign buttons for a system in Behind Switch mode. NOTE: For adjuncts connected using an MFM, you should change the Button 2 assignment to ICOM Orig Only and remove the Button 3 assignment.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Assigning Telephone Buttons c. Direct-Line Consoles Page 3-57 Assign programmed Loudspeaker Paging buttons by selecting the button and writing Page on it. 3 Use these instructions only if the system has one or more DLCs. Otherwise, proceed to Chapter 4, ‘‘Features’’, to record feature assignments on the forms for each extension. NOTE: For more information on DLCs, see the Feature Reference.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Assigning Telephone Buttons Page 3-58 22 24 24 28 21 23 23 27 10 15 5 3 8 2 7 9 4 20 13 18 12 17 19 14 28 3 8 13 7 12 6 11 18 20 1 Figure 3-6.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 3 Lines/Trunks Assigning Telephone Buttons Issue 1 June 1997 Page 3-59 NOTE: If the system has more than 29 lines, Alarm, Night Service, and Send/Remove Message are replaced with lines 30, 31, and 32. The system assigns lines/trunks to buttons on DLCs in the order in which the lines/trunks are connected to the control unit.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Issue 1 June 1997 Features Page 4-1 0 Features 4 The system offers many optional features. This chapter contains instructions for assigning features in the following categories: ■ Telephone and Extension Features. Individual telephones, consoles, or adjuncts are assigned these features. Some features may be assigned to other equipment at an extension. ■ Operator Features.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Telephone and Extension Features Telephone and Extension Features Page 4-2 4 This section contains instructions for assigning some optional features to extensions.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Telephone and Extension Features Page 4-3 ■ Form 5d, Queued Call Console (QCC) ■ Form 6b, Optional Extension Features ■ Form 6g, Call Restriction Assignments and Lists ■ Form 6h, Authorization Codes ■ Form 6i, Pool Dial-Out Code Restrictions ■ Floor plan Queued Call Console (Hybrid/PBX Only) 4 Use these instructions if the system includes one or more QCCs.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Telephone and Extension Features Calling Restrictions Page 4-4 4 This section contains instructions to restrict selected extensions from making outside calls—for example, for telephones in a reception area and to control toll-call abusebut still allow local and intercom calls.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Telephone and Extension Features Page 4-5 Planning Form Instructions Use Form 6b to identify extensions requiring forced Account Code Entry. Under the Forced Account Code Entry heading on Form 6b, do one of the following: ■ To allow users to make calls without entering an account code, check the No (factory setting) box. ■ To require users to enter an account code, check the Yes box.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Telephone and Extension Features Issue 1 June 1997 Page 4-6 Remote Call Forwarding and the Forwarding Delay option are programmed for each extension. Assign these features to selected extensions, for example, for people who often work away from the office. Remote Call Forwarding cannot be assigned to QCCs.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Telephone and Extension Features Fax Message-Waiting Receiver Page 4-7 4 Use these instructions only when the system has fax machines connected directly to the control unit by way of an 008 OPT, 016, or 012 module or connected to an MLX telephone using a Multi-Function Module (MFM). Otherwise, skip to the next section, ‘‘Operator Features’’.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Telephone and Extension Features ■ Page 4-8 To allow an extension to complete trunk-to-trunk transfers, check the Yes box. 4 HotLine The HotLine feature is available only for single-line telephones and devices connected to a port on an 008 OPT, 012, or 016 module. A single-line telephone connnected to an MFM cannot use the HotLine feature.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Telephone and Extension Features Extension Copy Page 4-9 4 The Extension Copy feature enables you to copy an extension’s programmed buttons (with some exceptions) to one or more extensions. The features are individually programmed on one extension to create a template that can then be copied to other extensions in the system.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Telephone and Extension Features Table 4-1.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Telephone and Extension Features ■ Alarm ■ Extension Status Off ■ Extension Status 1 ■ Extension Status 2 ■ Missed Reminder ■ Night Service ■ Operator Park ■ Send/Remove Message Page 4-12 Planning Form Instructions 1. On page 1 of Form 4a and/or Form 4c, write the extension number of the Master Extension and the extensions to which this template will be copied. 2.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Telephone and Extension Features Issue 1 June 1997 Page 4-13 Forms Needed ■ Form 4b, Analog Multiline Telephone ■ Form 4d, MLX Telephone ■ Form 4e, MFM Adjunct: MLX Telephone ■ Form 4f, Tip/Ring Equipment ■ Form 5a, Direct-Line Console (DLC): Analog ■ Form 5b, Direct-Line Console (DLC): Digital ■ Form 5c, MFM Adjunct: DLC ■ Form 7c, Group Coverage Planning Form Instructions 1.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Operator Features Operator Features Page 4-14 4 Operator features apply only to DLCs, QCCs, and any Direct Station Selectors(DSSs) connected to them.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Operator Features Issue 1 June 1997 Page 4-15 Queued Call Console (Hybrid/PBX Mode Only) 4 Use these instructions only if the system has one or more QCCs. Otherwise, skip to the next section, ‘‘Direct Station Selector’’.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Operator Features Issue 1 June 1997 Page 4-16 Planning Form Instructions Under the Automatic Hold or Release heading on Form 6a, do one of the following: ■ To specify that calls are automatically disconnected, check the Automatic Release box (factory setting). ■ To specify that calls are automatically put on hold when another Call button is pressed, check the Automatic Hold box.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Operator Features Issue 1 June 1997 Page 4-17 Elevate Priority This section contains instructions to arrange the QCC queue so that important business calls are answered first. NOTE: During high-volume calling periods this means that only high-priority calls are delivered to a QCC within a reasonable amount of time, and low-priority calls go unanswered.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Operator Features Issue 1 June 1997 Page 4-18 Planning Form Instructions Under the Message Center heading on Form 6a, do one of the following: ■ To indicate that no message center operator is assigned, check the No box. ■ To assign a message center, check the second box and write the extension of the QCC operator position in the space provided (see Form 2a or 5d).
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Operator Features Issue 1 June 1997 Page 4-19 Position-Busy Backup This section contains instructions to assign another telephone to receive calls when all QCC operator consoles are in a position-busy state. Only a calling group can be assigned as a backup for a QCC operator position. If a backup is not designated, the system does not allow the last available operator position to go into the position-busy state.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Operator Features Page 4-20 NOTE: You cannot assign an operator to either Follow Me calls or calls to QCC operator extensions. 2. In the QCC Queue Priority Level column, write the level for each call type. Assign a value of 1 (high priority) through 7 (low priority). The factory setting is 4.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Operator Features ■ Issue 1 June 1997 Page 4-21 If two DSSs are connected, set each Page button for a range of 100 numbers. The Page buttons then control 100 extensions, 50 on each DSS. NOTE: If two DSSs are used, the Page buttons on the second selector are not active.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Group-Assigned Features Group-Assigned Features Page 4-22 4 The system offers the following features to facilitate the call-handling responsibilities of groups of users: ■ Call Pickup Groups ■ Group Paging ■ Coverage ■ Group Calling This section contains instructions for recording information about these features.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Group-Assigned Features Page 4-23 Planning Form Instructions 1. Form 7a holds the programming information for eight Call Pickup groups. Make additional copes of the form if more groups are planned. Review the analysis of question 10 on the Employee Communication Survey, and determine the number of call pickup groups needed (maximum of 30). 2.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Group-Assigned Features Page 4-24 4. Write the extension number for each group member in the Ext. No. column (see Form 2a). 5. Write each group member’s name or location in the Person or Location column (see Form 2a). 4 Coverage Coverage allows calls to extensions (called senders) to be covered by one or more other extensions (called receivers). Coverage can be individual or group-assigned.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Group-Assigned Features Issue 1 June 1997 Page 4-25 Planning Form Instructions 1. Review the Employee Communication Survey analysis and determine which users (senders) need Individual Coverage. NOTE: Single-line telephones cannot be receivers, and QCCs cannot be senders or receivers. 2.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Group-Assigned Features 3. 4. Issue 1 June 1997 Page 4-26 Under the Delay Ring Interval heading, do one of the following: ■ To keep the factory-set interval, check the 2 rings box. ■ To change the factory-set interval, check the second box and write the number of rings (1 to 6) in the space provided. On Form 7c: a. Write the group number in the Group No. space. Start with 1 and number the groups sequentially.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Group-Assigned Features 6. Page 4-27 If designating the QCC Queue as a receiver (Hybrid/PBX mode only), on the Group Coverage Calls table on Form 6a (page 2): a. Write the extension(s) for the QCC operator position(s) to receive the calls in the QCC Operator to Receive Calls column (see Form 2a). b. Write the level for each coverage group’s calls in the QCC Queue Priority Level column.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Group-Assigned Features Issue 1 June 1997 Page 4-28 Planning Form Instructions 1. Review the Employee Communication Survey analysis and determine the number of calling groups needed using the following guidelines: ■ Assign up to 32 calling groups with up to 20 members for each group. Each telephone user can be a member of only one calling group.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Group-Assigned Features Issue 1 June 1997 Page 4-29 4. In the Extensions section of Form 7d, write the extension number of each member of the group in the Ext. No. column and the name of the person or location in the Person or Location column (see Form 2a). 5. In the Trunks/Pools table of Form 7d, for each line/trunk that is to ring directly into the calling group, write the line/trunk or pool number (see Form 2c).
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Group-Assigned Features Issue 1 June 1997 Page 4-30 starting with the first extension assigned to the group through system programming. Up to 10 primary and one secondary announcement devices can be designated for each calling group; more than one calling group can use the same announcement devices.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Group-Assigned Features Issue 1 June 1997 Page 4-31 or, if it is set to repeat, the interval between replays of the secondary announcement. The secondary announcement can either repeat or play only once, after which the caller hears ringback or Music On Hold, according to the rules outlined above.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Group-Assigned Features Issue 1 June 1997 Page 4-32 NOTE: If you choose a linear hunt, be sure you have listed the extension numbers and names in the Extensions section on Form 7d (page 1), in the order that you want the group searched. If you have not done this, go back and correct the front of the form so that the extensions are in the right order. 3. 4.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Group-Assigned Features 5. 6. 7. 8. 9. 10. Issue 1 June 1997 Page 4-33 To designate a telephone to receive message-waiting indications for the group, do one of the following under the Message-Waiting Receiver heading on Form 7d (page 2): ■ To assign no receiver, check the No box. ■ To assign a receiver, check the second box and write the extension number of the message-waiting receiver (see Form 2a).
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features Group-Assigned Features 11. 12. 13. Issue 1 June 1997 Page 4-34 Under the Overflow Threshold heading, do one of the following: ■ To retain the factory setting, check the 1 call box. ■ To change the threshold, check the second box and write the number of calls (up to 99) in the space provided.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features System Features Page 4-35 4 System features affect all users and all or most telephones. For more information on system features, see the Feature Reference.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features Page 4-36 4 Transfer Options This section contains instructions for setting the following Transfer feature options to allow users to transfer outside or inside calls to another telephone: ■ Transfer Return Interval ■ One-Touch Transfer ■ Transfer Audible ■ Type of Transfer NOTES: 1.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features 3. Page 4-37 Under the Transfer Audible heading, do one of the following: NOTE: If programmed for Music On Hold and a music source is provided, outside callers who are transferred to a calling group, are waiting in the queue, or outside callers who are parked or camped-on, will hear music while they are waiting. 4.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features Page 4-38 4 Automatic Callback This section contains instructions for setting the number of rings the system should use to alert a caller about a callback attempt. After the specified number of rings, the system abandons the callback attempt.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features Issue 1 June 1997 Page 4-39 Two SMDR report formats are available: the factory-set Basic format or the ISDN format. The ISDN format is used when the business subscribes to the AT&T INFO2 automatic number identification service (ANI). When the system is set for ISDN format, the actual number dialed by the caller appears on the report. The rest of the fields are identical to the Basic format.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features 3. 4. Page 4-40 Under the Calls Reported heading, do one of the following: ■ To keep the factory setting, check the Incoming and outgoing box. ■ To change the factory setting, check the Outgoing only box. Under Talk Time heading, do one of the following: ■ To keep factory setting, check the Disable box. ■ To change the factory setting, check the Enable box.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features Page 4-41 Calls to Unassigned Extensions 4 This section contains instructions for designating that calls made to unassigned extension numbers by remote access users or on DID or dial-in tie trunks are redirected to another extension number, the QCC queue, or a calling group instead of to the primary operator.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features Page 4-42 Planning Form Instructions Under the Recall Timer heading on Form 8a, check one of the following: ■ 350 ms ■ 450 ms (factory setting) ■ 650 ms ■ 1 sec 4 Rotary This section contains instructions for designating whether dialed digits on rotary-dial lines/trunks are sent one by one as they are dialed or are stored and sent when dialing is completed.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features ! Issue 1 June 1997 Page 4-43 SecurityAlert: In some instances, after dialing a star code the CO responds with a second dial tone as a prompt to enter additional digits. If a caller begins dialing additional digits before the second dial tone, system restrictions may be bypassed and a restricted call may be routed.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features Page 4-44 4 Disallowed Lists This section contains instructions for using Disallowed Lists to prevent people from making calls to specific numbers, whether or not restrictions are specified for an extension. You can use this feature instead of restricting telephones totally from making toll or local calls.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features Page 4-45 Planning Form Instructions On Form 6f: 1. Write the name of the list in the space next to the list number. 2. Write the disallowed area codes, exchanges, and/or star codes in the spaces provided (a maximum of 10 entries for each list). Use the wild card character (“p”) to restrict an exchange from being dialed in any area code.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features Page 4-46 Planning Form Instructions On Form 6g: 1. In the Ext. No. column, do one of the following: ■ Transfer the extension number from the individual telephone forms. ■ If copying from another extension, write the new extension number and then, in the Copy From column, write the extension from which calling restrictions for this extension will be copied. 2.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features Issue 1 June 1997 Page 4-47 Planning Form Instructions In each column on Form 9a, Night Service: Group Assignment, do the following: NOTE: If the system includes AUDIX Voice Power/Fax Attendant System with Integrated Administration, fill in the extension number for each operator who will use Night Service with it; fill in the calling group number for Automated Attendant.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features Issue 1 June 1997 Page 4-48 Planning Form Instructions On Form 9b, Night Service: Outward Restriction: 1. ! The password must be 4 digits and can include the numbers 0 to 9 in any combination. To keep the password private, record it on a separate paper and not on the form.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features Page 4-49 Night Service with Coverage Control As of Release 4.1, Night Service Coverage Control automatically controls the status of programmed Coverage VMS Off buttons.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features Issue 1 June 1997 Page 4-50 There can be as many as 20 messages. Messages 1 through 10, shown on Form 10a, are already programmed in the system, and 10 more can be added, for a total of 20. In a Release 2.0 or later system, Messages 2 through 9 can be changed. In a Release 1.0 or 1.1 system, all 10 of the preprogrammed messages can be changed.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features 2. Page 4-51 On Form 10b, System Speed Dial: a. Write the label (maximum: 11 characters) to be displayed for the number in the Name column. b. Write each telephone number (maximum: 40 digits) in the Telephone Number column. c. To display no number (Marked System Speed Dial entry), check the No box in the Display column (the factory setting is Yes).
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features Issue 1 June 1997 Page 4-52 ARS Worksheet This section contains instructions for completing the ARS worksheet (Form 3e) to decide how to best route calls. For each trunk pool, you identify the trunk pool number, type of trunk (local, FX, regional WATS, and so on), whether the calls are toll or local calls, and the number of area codes or exchanges the pool should serve.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features Issue 1 June 1997 Page 4-53 c. Enter the total number of different area codes or exchanges that the pool should serve in the Number of Area Codes or Exchanges for which Trunk Pool Is Used column. NOTE: If you do not know the exact number of exchanges or area codes, write a note such as All area codes in the U.S. except the 15 served by the regional WATS lines/trunks.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features Page 4-54 Automatic Route Selection Worksheet* Number of exchanges in the calling area _______________ Trunk Pool No. Trunk Type 70 890 (for 303) Local in - state WATS 890 (for 719) 891 in - state WATS Cross-Co.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features Issue 1 June 1997 Page 4-55 This section contains instructions for using the information you recorded on the worksheet to prepare the ARS tables. The system can have as many as 20 ARS tables—16 are programmed and 4 are factory set (Dial 0, Special Number, Default Local, and Default Toll tables).
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features 3. Issue 1 June 1997 Page 4-56 Do one of the following: ■ If this is not a 1+7 table, skip to Step 4. ■ If this is a 1+7 table, do one of the following: — If users do not need to dial a 1 to reach numbers within their own area code, check the not within area code box (factory setting). — If users need to dial a 1 to reach numbers within their own area code, check the within area code box. 4.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features Page 4-57 Form 3f Automatic Route Selection Tables* Maximum: 16 Tables. (Make a copy for each table.) 4 Table No.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features Page 4-58 Automatic Route Selection Tables* Maximum: 16 Tables. (Make a copy for each table.) 7 Table No.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features Issue 1 June 1997 Page 4-59 For each of the 12 routes (six for each subpattern), you can specify a Facility Restriction Level (FRL). The FRL is used to refine the route selection process still further. Each route is assigned an FRL from 0 through 6 (6 is the most restricted). Each telephone is also assigned an FRL from 0 through 6 (0 is the most restricted).
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features Page 4-60 Example: If a business uses a different long-distance company for calls to nine area codes in Canada, accessing the alternate long-distance company lines requires getting a local line and dialing seven digits. The completed form for the Area Code Table that routes these calls to the alternate long-distance company lines is shown in Figure 4-5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features Page 4-61 Form 3f Automatic Route Selection Tables* Maximum: 16 Tables. (Make a copy for each table.) 3 Table No.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features 5. Issue 1 June 1997 Page 4-62 If the system must absorb certain leading digits dialed by users to place calls on a particular pool, enter a number in the same row as the pool number, in the Absorb column. Use the number 0 if you do not want absorption. Assign a value of 1 through 11 according to the number of digits you want absorbed, starting with the first digit dialed.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features Page 4-63 Form 3f Automatic Route Selection Tables* Maximum: 16 Tables. (Make a copy for each table.) 4 Table No.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 4 Features System Features 6. Issue 1 June 1997 Page 4-64 To complete the Call Type column, enter one of the following: ■ For voice only calls, write V. ■ For data only calls, write D. ■ For both voice and data calls, write V/D. 7. If you have worked on only one of your planned non-default tables, complete all copies of Form 3f. Repeat Steps 1 through 6 for each table (Tables 1 through 16) that you need. 8.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Issue 1 June 1997 Data Communications Page 5-1 0 Data Communications 5 In addition to voice communications capabilities, the system also supports data and video communications to enable users to send or receive data, or establish group or personal video conferences. Planning for data and video communications consists of the following tasks: 1.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Issue 1 June 1997 Data Communications Page 5-2 6. Configuring MLX jacks for 2B Data (2 B-channel) connectivity. This allows video systems to use both B-channels on a single MLX jack to establish high-speed video connections at data rates of up to 128-kbps. NOTE: For additional information on 2B Data/Video and for information on connecting video systems to the MERLIN LEGEND system, refer to the Data and Video Reference.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications Terminology Page 5-3 5 Terminology The following terms are used in this chapter: ■ Data Station. A hardware configuration used to send and receive data (and sometimes voice signals, depending on the equipment).
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications Terminology Issue 1 June 1997 Page 5-4 ■ Modem/ISDN Terminal Adapter Pool. A special type of hardware configuration that bacombines one or more pairs of DCEs to enable communication between modem and ISDN terminal adapter data stations. A pair consists of one modem and one ISDN terminal adapter.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications About Data and Video Communications About Data and Video Communications Page 5-5 5 This section provides a high-level overview of the system’s data and video communications capabilities, followed by more detailed information about some of the equipment and concepts introduced in this overview.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications About Data and Video Communications Page 5-6 5 Data Stations A data station is a hardware configuration used to send and receive data (and/or voice, depending on the equipment).
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications About Data and Video Communications Modem Data Stations Page 5-7 5 A modem data station uses a modem as its DCE to send and receive data. The modem converts digital signals from the DTE at the originating station into analog signals so the data can be transmitted over analog telephone lines/trunks.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications About Data and Video Communications Page 5-8 5 Analog Voice and Modem Data This type of modem data station includes an analog multiline telephone, a modem, and a DTE (a data terminal or PC) (see Figure 5-1). The modem connects to the control unit through the T/R interface of a General-Purpose Adapter (GPA). The telephone connects to the system through an analog port on the control unit.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications About Data and Video Communications Page 5-9 5 Modem Data-Only This type of modem data station includes only DTE and a modem (see Figure 5-2). The modem connects to the control unit through an analog port on a T/R module.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications About Data and Video Communications MLX Voice and Modem Data Page 5-10 5 This type of analog data station includes an MLX telephone in addition to the DTE and modem (see Figure 5-3). The modem connects to the MLX telephone through the T/R interface of the Multi-Function Module (MFM), which is installed in the MLX telephone.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications About Data and Video Communications Issue 1 June 1997 Page 5-11 The ISDN terminal adapter adapts the DTE to the MLX environment. Instead of converting digital signals to analog signals as a modem does, the ISDN terminal adapter maintains a digital data format that allows transmission to another inside ISDN terminal adapter station or over the PRI, NI-1 BRI, or T1 Switched 56 telephone network.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications About Data and Video Communications Page 5-12 MLX Voice and ISDN Terminal Adapter Data 5 This type of ISDN terminal adapter data station includes an MLX telephone in addition to the DTE and ISDN terminal adapter (see Figure 5-4). The ISDN terminal adapter connects to the control unit through an MLX port.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications About Data and Video Communications Page 5-13 5 ISDN Terminal Adapter Data-Only This type of digital data station includes only the DTE and ISDN terminal adapter. The ISDN terminal adapter connects the DTE to the system through an MLX extension jack on the control unit (see Figure 5-5).
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications About Data and Video Communications Page 5-14 5 Summary of Data Station Configurations Table 5-1 describes the extension jacks and equipment required for each data station configuration. Table 5-1.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications About Data and Video Communications Data Hunt Groups Page 5-16 5 A data hunt group (DHG) is the same as a voice-extension calling group, except that the group in this case is a group of modems or a group of ISDN terminal adapters (not both). The group can be used to communicate with a local host computer or workstation (gateway) on a LAN.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications About Data and Video Communications Personal Videoconferencing Page 5-17 5 A personal videoconferencing system typically consists of a video camera and an audio unit connected to a PC. The PC connects directly to any available MLX port on a 408 MLX or 008 MLX module by way of a BRI interface card.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications About Data and Video Communications Group Videoconferencing Page 5-18 5 A group videoconferencing system consists of a video camera, an audio unit, and a display screen (such as a television) that connect to a CODEC. The CODEC converts the analog voice and video signals into digital form for transmission, and converts the digital signals received back into analog form.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications About Data and Video Communications Figure 5-6.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications Planning Overview Table 5-2. Page 5-21 Data Forms To Plan New or to Modify Existing Systems Trunk assignments Use These FormsTrunk assignments 1a, Modem Data Station Feature assignments 1b, ISDN Terminal Adapter Data Station 1a, Modem Data Station Data hunt groups Digital data and/or video stations Table 5-3.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications Assigning Extension Jacks Guidelines for Digital Extension Jacks Page 5-23 5 Although only one logical ID is assigned to each digital extension jack, the system automatically assigns two extension numbers: ■ The first extension number shown on Form 2a is assigned to an MLX telephone connected to the extension jack.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications Assigning Extension Jacks Modem Data-Only Stations Page 5-24 5 A modem data-only station consists of a data terminal connected to the control unit using an internal or external modem. This station does not include a telephone. Assign a basic telephone extension jack on an 012, 016, or 008 OPT module; either an on- or off-premises extension can be connected to an 008 OPT module.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications Assigning Extension Jacks Page 5-25 If you have a limited number of ISDN terminal adapters or modems to share among many users, assign some or all of the modems or ISDN terminal adapters to a DHG. In this way, users can access all the devices in the DHG by dialing one extension number.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications Assigning Extension Jacks Page 5-26 Users access the computer by placing a data call to the extension number for either an ISDN terminal adapter or modem (or DHG)–depending on the user’s type of data station–that is assigned for communication with the local host computer.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Data Communications Assigning Lines/Trunks to Data and Video Stations Page 5-27 5 Assigning Lines/Trunks to Data and Video Stations 5 The following types of outside lines/trunks are used to make and receive data calls to and from data stations outside of the system: ■ Loop-Start (LS).
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Data Communications Assigning Lines/Trunks to Data and Video Stations Page 5-28 5 Ground-start/loop-start lines/trunks connect to ground-start/loop-start jacks on the following types of modules in the control unit: — 800 GS/LS — 400 GS/LS/TTR — 408 (LS lines/trunks only) — 408 GS/LS — 400 (LS lines/trunks only) — 800 (LS lines/trunks only) — 408 GS/LS-MLX — 800 GS/LS-ID ■ Analog/Digital Tie.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Data Communications Assigning Lines/Trunks to Data and Video Stations Page 5-29 5 A DS1 facility provides either T1 (including T1 Switched 56 for digital data/video calls) or PRI access: — T1 (factory setting).
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Data Communications Assigning Lines/Trunks to Data and Video Stations Page 5-30 5 ■ In Release 4.2 and later systems, these local exchange carrier services are also available: — DMS Private — DMS INWATS — DMS OUTWATS — DMS FX — DMS Tie Trunk ■ NI-1 BRI. Basic Rate Interface (BRI) is a protocol within the ISDN standard that provides digital voice, data, and video connectivity.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Data Communications Assigning Lines/Trunks to Data and Video Stations Page 5-31 5 Forms Needed ■ Data Form 1a, Modem Data Stations ■ Data Form 1b, Data Stations ■ Form 4e, MFM Adjunct: MLX Telephone ■ Form 5c, MFM Adjunct: DLC Planning Form Instructions You should have already filled out preliminary information on Forms 4e and 5c when you planned voice communications.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Data Communications Assigning Lines/Trunks to Data and Video Stations Page 5-32 5 Assigning Line Buttons in Hybrid/PBX Mode 5 The line buttons you can assign to data stations are as follows: ■ System Access Ring. Used to make and receive inside and outside data calls.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Data Communications Assigning Lines/Trunks to Data and Video Stations Page 5-33 5 The following line button assignments are factory set for Hybrid/PBX mode and are prerecorded on the Button Diagram on Data Forms 1a and 1b: ■ One System Access Originate Only (SA Orig Only) button and two System Access Ring (SA Ring) buttons are assigned to all data equipment connected to an 012, 016, or 008 OPT module.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Data Communications Assigning Lines/Trunks to Data and Video Stations Page 5-34 5 Planning Form Instructions Record your decisions for each data station on the Hybrid/PBX Mode Button Diagram of Data Form 1a or 1b. 1. If you want to assign personal lines to the data station, write Personal Line and the telephone number (from Form 2c) of the outside line on the appropriate button.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Data Communications Assigning Lines/Trunks to Data and Video Stations Page 5-35 5 The following line button assignments are factory set for Key mode and are prerecorded on the Button Diagram on Data Forms 1a and 1b. Two Intercom Ring (ICOM Ring) buttons are assigned to the following: ■ Data equipment connected to an 012, 016, or 008 OPT module.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications Assigning Features to Data Stations Assigning Features to Data Stations Page 5-36 5 Many of the features used for voice calls (as described earlier in this guide) can also be assigned to data stations. This section describes these features and how to assign them to each ISDN terminal adapter or modem data station.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications Assigning Features to Data Stations Issue 1 June 1997 Page 5-37 ■ Last Number Dialed. This feature automatically places a call to the last number dialed from that data station. Dialing sequence must include dial-out code for outside calls. ■ Personal Speed Dial. These 2-digit numbers are programmed for quick dialing of frequently used numbers.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications Assigning Features to Data Stations Pool Dial-Out Code (Hybrid/PBX Only) Page 5-38 5 Use these instructions only if the system is operating in Hybrid/PBX mode. The factory setting is for all extensions, including data stations, to be restricted from using all dial-out access codes.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications Assigning Features to Data Stations Forced Account Code Entry Page 5-39 5 The Forced Account Code Entry feature is used for billing or for tracking data calls by requiring data extension users to enter account codes (1 to 16 digits) for outside calls. Assign this feature to data stations so that you can associate outgoing data calls with specific client accounts.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications Assigning Features to Data Stations Page 5-40 Planning Form Instructions 1. Using Form 3f, Automatic Route Selection Tables and Form 3g, Automatic Route Selection Default and Special Numbers Table, review the values assigned to the routes. 2.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications Creating Data Hunt Groups Creating Data Hunt Groups Page 5-41 5 Use these instructions if the system has a group of modems or ISDN terminal adapters. DHGs are data calling groups that provide uniform call distribution among a group of modems or a group of ISDN terminal adapters (such as the Ascend Pipeline 25 or 50).
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications Creating Data Hunt Groups Issue 1 June 1997 Page 5-42 Planning Form Instructions Make enough copies of Data Form 2, Data Hunt Groups, for the number of data hunt groups you plan. For each DHG: 1. Write the group number (1–32) in the Group Number space. 2. Write the name of the group in the Group ID space. 3. Write the factory-set extension number for the DHG in the space provided.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications Digital Data/Video Stations Digital Data/Video Stations Page 5-43 5 Use these instructions if the system has digital data/video endpoints. Digital data/video endpoints provide access to voice, as well as high speed digital data and video services over PRI, NI-1 BRI, or T1 Switched 56 facilities.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 5 Data Communications Digital Data/Video Stations 4. Page 5-44 In the Digital Facilities space, enter the method used to access incoming and outgoing facilities. a. b. 5. Issue 1 June 1997 In the Digital Facilities In space, enter one of the following for incoming data/video calls: 1. If DFTs are used to receive data/video calls, enter the line/trunk number for each DFT. For example, 801/802. 2.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 6 0 Modifications Preparation Page 6-1 Modifications 6 This chapter contains instructions for adding trunks, auxiliary equipment, or more telephones to an existing system.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 6 Modifications Adding to the System 3. 4. Page 6-2 Before revising the forms, analyze and document the changes planned. For example: ■ If adding extensions to the system, revise the floor plan to show the location of the new telephones and the kind of equipment to be used.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 6 Modifications Adding to the System Table 6-1.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 6 Modifications Adding to the System Issue 1 June 1997 Page 6-4 5. If analog multiline telephones require either voice and data or Voice Announce to Busy, two consecutive telephone jacks are required. 6. If you are connecting T/R equipment to the 008, 408, or 408 GS/LS modules, a GPA is required. 2. 3. 4.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 6 Issue 1 June 1997 Modifications Adding to the System Page 6-5 — Place all older 008 OPT modules (Apparatus Codes 517A28–517C28) and 012 modules (Apparatus Codes from 517C13–517F13) in carriers with ring generators installed in the power supply module.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 6 Modifications Adding to the System Table 6-2.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Upgrading 7 Page 7-1 0 Upgrading ! 7 WARNING: Installation or maintenance of this product by anyone other than qualified personnel may damage or impair the product; your limited warranty does not cover such damage. For details, see your limited warranty in Appendix A, ‘‘Customer Support Information’’. Hazardous electrical voltages are present inside this product.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 7 Upgrading Upgrading to Release 5.0 Upgrading to Release 5.0 Page 7-2 7 This section contains an overview of upgrading from Releases 1.0, 1.1, 2.0, 2.1, 3.0, 3.1, 4.1 and 4.2 to Release 5.0. Upgrade Overview 7 To upgrade, you must back up and convert system programming information and restore system programming information.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 7 Upgrading Upgrading to Release 5.0 Table 7-1. Page 7-3 Programming Compatibility SPM Version Program Restore on Backup on 1.0 1.1 2.0/2.1 3.0 4.0/4.1 4.2 5.0 1.13 1.0 yes no no no no no no 1.16 1.0 yes yes no no no no no 2.09 1.0 yes yes yes* no no no no 2.16 1.0 yes yes yes* no no no no 3.18 1.0 yes yes yes* yes* no no no 4.15 1.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 7 Upgrading Release 5.0 Forms Release 5.0 Forms Page 7-4 7 Changes were made to the planning forms for Release 5.0 to reflect enhancements made for Release 5.0. Table 7–2 compares the planning forms for each major release.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 7 Upgrading Release 5.0 Forms Table 7-2. Page 7-5 Planning Forms 1.0 2.0 N/A N/A 3.0 4.0/5.0 4.0/5.0 Form Title 1 2a 2b 2c 2d 2e 1 2a 2b 2c 2d 1 2a 2b 2c 2d 1 2a 2b 2c 2d System Planning System Numbering: Extension Jacks System Numbering: Digital Adjuncts System Numbering: Line/Trunk Jacks System Numbering: Special Renumbers (1.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 7 Issue 1 June 1997 Upgrading Release 5.0 Forms Page 7-6 Table 7–2, Continued 1.0 2.0 6b 6c 6d 6e 6f 6g 6h 6b 6c 6d 6e 6f 6g 6h 6i 7a 7a 7b 7c 3.0 4.0/5.0 4.0/5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 A Customer Support Information Support Telephone Number 0 Page A-1 Customer Support Information Support Telephone Number A 1 In the USA only, Lucent Technologies provides a toll-tree customer Helpline (1 800 628-2888) 24 hours a day. If you need assistance when installing, programming, or using your system, call the Helpline or your Lucent Technologies representative. Consultation charges may apply.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 A Customer Support Information Canadian Department of Communications (DOC) Interference Information Canadian Department of Communications (DOC) Interference Information Page A-2 1 This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of the Canadian Department of Communications.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 A Customer Support Information FCC Notification and Repair Information Page A-3 If there are no directly terminated trunks, or if the only directly terminated facilities are personal lines, report the number AS5USA-65646-PF-E. The REN (Ringer Equivalence Number) for all three systems is 1.5A.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 A Customer Support Information Installation and Operational Procedures Installation and Operational Procedures Page A-4 1 The manuals for your system contain information about installation and operational procedures. ■ Repair Instructions.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 A Customer Support Information Installation and Operational Procedures Page A-5 This equipment returns answer supervision on all DID calls forwarded back to the Public Switched Telephone Network.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 A Customer Support Information DOC Notification and Repair Information DOC Notification and Repair Information Page A-6 1 NOTICE: The Canadian Department of Communications (DOC) label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 A Customer Support Information Renseignements sur la notification du ministère des Communications du Canada Page A-7 Renseignements sur la notification du ministère des Communications du Canada et la réparation 1 AVIS: L’étiquette du ministère des Communications du Canada identifie le matériel homologué.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 A Customer Support Information Renseignements sur la notification du ministère des Communications du Canada Page A-8 L’indice de charge (IC) assigné à chaque dispositif terminal indique, pour éviter toute surcharge, le pourcentage de la charge totale qui peut être raccordée à un circuit téléphonique bouclé utilisé par ce dispositif.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 A Customer Support Information Security of Your System: Preventing Toll Fraud Security of Your System: Preventing Toll Fraud Page A-9 1 As a customer of a new telephone system, you should be aware that there is an increasing problem of telephone toll fraud. Telephone toll fraud can occur in many forms, despite the numerous efforts of telephone companies and telephone equipment manufacturers to control it.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 A Customer Support Information Security of Your System: Preventing Toll Fraud Page A-10 To minimize the risk of unauthorized access to your communications system: ■ Use an unpublished Remote Access number. ■ Assign access codes randomly to users on a need-to-have basis, keeping a log of all authorized users and assigning one code to one person.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 A Customer Support Information Toll Fraud Prevention Toll Fraud Prevention Page A-11 1 Toll fraud is the unauthorized use of your telecommunications system by third parties to make long-distance telephone calls. Under the law, you, the customer, are responsible for paying part or all of those unauthorized calls. Thus, the following information is of critical importance.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 A Customer Support Information Toll Fraud Prevention Page A-12 ■ Educate employees that hackers may try to trick them into providing them with dial tone or dialing a number for them.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 A Customer Support Information Toll Fraud Prevention Page A-13 1 Preventive Measures Take the following preventive measures to limit the risk of unauthorized transfers by hackers: ■ Outward restrict all MERLIN LEGEND Communications System voice mail port extension numbers. This denies access to facilities (lines/trunks). In Release 3.1 and later systems, voice mail ports are by default outward restricted.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 A Customer Support Information Toll Fraud Prevention Page A-14 If Outcalling is required by voice messaging system extensions: ■ Program an ARS Facility Restriction Level (FRL) of 2 on voice mail port extension(s) used for Outcalling. ■ If 800 and 411 numbers are used, remove 1800, 800, 411, and 1411 from Disallowed List number 7.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 A Customer Support Information Toll Fraud Prevention Preventive Measures Page A-15 1 Take the following preventive measures to limit the risk of unauthorized use of the Automated Attendant feature by hackers: ■ Do not use Automated Attendant prompts for Automatic Route Selection (ARS) Codes or Pooled Facility Codes.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 A Customer Support Information Toll Fraud Prevention Preventive Measures Page A-16 1 Take the following preventive measures to limit the risk of unauthorized use of the MERLIN LEGEND Communications System Remote Access feature by hackers: ■ The Remote Access feature can be abused by criminal toll fraud hackers, if it is not properly administered.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 A Customer Support Information Other Security Hints Other Security Hints Page A-17 1 Make sure that the Automated Attendant Selector Codes do not permit outside line selection. Following are a number of measures and guidelines that can help you ensure the security of your communications system and voice messaging system. Multiple layers of security are always recommended to keep your system secure.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 A Customer Support Information Other Security Hints Educating Operators Page A-18 1 Operators or attendants need to be especially aware of how to recognize and react to potential hacker activity. To defend against toll fraud, operators should follow the guidelines below: ■ Establish procedures to counter social engineering.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 A Customer Support Information Other Security Hints Establishing a Policy Page A-19 1 As a safeguard against toll fraud, follow these guidelines for your MERLIN LEGEND Communications System and voice messaging system: ■ Change passwords frequently (at least quarterly). Changing passwords routinely on a specific date (such as the first of the month) helps users to remember to do so.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 A Customer Support Information Other Security Hints Choosing Passwords Page A-20 1 Passwords should be the maximum length allowed by the system.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 A Customer Support Information Limited Warranty and Limitation of Liability Limited Warranty and Limitation of Liability Page A-21 1 Lucent Technologies warrants to you, the customer, that your MERLIN LEGEND Communications System will be in good working order on the date Lucent Technologies or its authorized reseller delivers or installs the system, whichever is later (“Warranty Date”).
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 A Customer Support Information Remote Administration and Maintenance ■ Page A-23 The System Administration and Maintenance capability of a Hybrid/PBX or Key system is protected by a password. — Change the default password immediately. — Continue to change the password regularly. — Give the password only to people who need it and impress upon them the need to keep it secret.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 B System Forms Page B-1 0 System Forms B This appendix contains one copy of each system planning form. The forms are in numerical order and organized according to planning purpose as shown in Table B-1. You should make copies of these forms and use the copies, keeping the originals for future use. Planning forms for data communications are contained in Appendix C.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 B System Forms Page B-2 Table B–1, Continued Used for Planning Features for Operators Form No.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 C Data Forms Page C-1 0 Data Forms C This appendix contains one copy of each data form. The forms are listed in Table C−1. You should make copies of these forms and use the copies, keeping the originals for future use. Table C-1. Data Forms Form No.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 D T1/PRI Planner Page D-1 0 T1/PRI Planner D To ensure compatibility with the system, all local offerings of DS1 configurations must be reviewed by Lucent Technologies National Technical Marketing (NTM) personnel. This review begins when NTM receives the “T1/PRI Planner” form. This appendix contains instructions for completing the planner, including a blank form.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 D T1/PRI Planner Page D-2 Planning Form Instructions 1. On page 1, fill in the customer name, telephone number, and address. NOTE: Reference Number is filled in by NTM. 2. Fill in the Order Number. 3. Identify the personnel handling the account: a. Account Executive’s name and telephone number. b. System Consultant’s name and telephone number. 4.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 D T1/PRI Planner Page D-3 9. To ensure that the synchronization integrity of the networkboth this communications system and its far-end connectionsis protected, prepare the Network Planning Map on page 4 for review by NTM. Describe the entire network of DS1 facilities by summarizing the following for each 100D module: a. Fill in the control unit slot number(s) of the 100D modules connected to the CSU(s). b.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 D T1/PRI Planner Page D-4 The communications system in Figure D-1 is configured as follows: ■ Module 1 in slot 04 is connected to an ACCULINK 3150 CSU that is approx- imately 100 cable feet from the control unit. (The DS1 facility is connected to the PRI network.) ■ Module 2 in slot 05 is connected to an ACCULINK 3150 CSU that is approx- imately 160 cable feet from the control unit.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 D T1/PRI Planner Page D-6 NTM also evaluates the complexity of the facility configuration requested. Examples of complex configurations are connections into PBX networking applications, connections to multiplexing arrangements, or applications that involve customer engineering or design.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 D T1/PRI Planner Page D-7 4. If the type of service is PRI, complete the PRI Identification Service section by doing one of the following: ■ If you are not planning to use the number identification service, check the No box and proceed to Step 5.
MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 E DS1 Connectivity Ordering Page E-1 0 DS1 Connectivity Ordering E After the contract is signed, the sales representative or authorized dealer contacts the DS1 connectivity vendor to discuss the T1/PRI service order. The vendor needs information about the communications system as well as customer identification. Table E−1 describes the kind of information the vendor requires.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 E DS1 Connectivity Ordering Page E-2 Channel Service Unit Manufacturer Model Reg.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 F Issue 1 June 1997 Unit Load Calculation Page F-1 0 Unit Load Calculation F A unit load is a measure of power (1.9 watts) used to determine the electrical load that the following components have on each carrier’s power supply: ■ Telephones and Adjuncts. Only the telephones and adjuncts that connect to the analog and digital ports on the control unit require unit load calculation.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 F Issue 1 June 1997 Unit Load Calculation Page F-2 Unit Load Rules A general rule to follow is that if you can distribute the DID modules and telephone modules equally across the carriers, you will prevent unnecessary drain on any one carrier. Also, depending on the system’s mode, the rules vary. This section provides the rules for calculating unit loads in various modes.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 F Unit Load Calculation Page F-3 Unit Load Worksheet 1. Number of modules in carrier (excluding power supply and processor):__________________ ■ If fewer than 5, no further calculation is required. ■ If 5 or 6, continue to Step 2. 2. Key or Behind Switch mode only: Indicate configuration of lines; then go to Step 5. 3.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 F Unit Load Calculation Page F-4 Module Qty x Unit Load 008 12.0 008 MLX 13.25 008 OPT 8.0 012 8.4 016 12.8 100D 0.0 400 0.0 400 EM 8.0 400 GS/LS/TTR 0.0 408 12.0 408 GS/LS 12.0 408 GS/LS-MLX 13.5 800 0.0 800 GS/LS 0.0 800 DID 8.0 800 GS/LS-ID 8.0 MERLIN LEGEND Mail 0.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 F Unit Load Calculation Page F-5 Module Qty x Unit Load = Total Hybrid/PBX or Modified Key DID 1.0 1.0 DS1 0.0 0.0 NI-1 BRI 0.0 0.0 GS/LS 0.0 0.0 Tie 1.4 1.4 MLX-5 0.9 1.2 MLX-5D 0.9 1.2 MLX-10 0.9 1.2 MLX-10D 0.9 1.2 MLX-10DP 0.9 1.2 MLX-16DP 1.5 1.5 MLX-28D 1.2 1.7 MLX-20L 1.1 1.6 BIS-10 0.9 1.1 BIS-22 1.0 1.3 BIS-22D 1.0 1.3 BIS-34 1.1 1.5 BIS-34D 1.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 F Unit Load Calculation Page F-6 Module Qty x Unit Load = Total Hybrid/PBX or Modified Key Direct Station Selector‡ 0.7 0.9 General-Purpose Adapter 0.8 1.0 Hands-Free Unit 0.8 1.0 Equipment Optional Equipment† Headset Adapter EICON board 0.8 1.0 0.0 0.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 F Unit Load Calculation Page F-7 Module Qty x Unit Load = Total Hybrid/PBX or Modified Key DID 1.0 1.0 DS1 0.0 0.0 NI-1 BRI 0.0 0.0 GS/LS 0.0 0.0 Tie 1.4 1.4 MLX-10 0.9 1.2 MLX-10D 0.9 1.2 MLX-10DP 0.9 1.2 MLX-28D 1.2 1.7 MLX-20L 1.1 1.6 BIS-10 0.9 1.1 BIS-22 1.0 1.3 BIS-22D 1.0 1.3 BIS-34 1.1 1.5 BIS-34D 1.1 1.5 MLC-5 0.0 0.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 F Unit Load Calculation Page F-8 Continued from previous page Module Qty x Unit Load = Total Equipment Hybrid/PBX or Modified Key MDC 9000 0.0 0.0 MDW 9000 0.0 0.0 10-Button Basic 0.9 1.1 10-Button HFAI 1.0 1.2 34-Button Basic 0.9 1.1 34-Button DLX 1.2 1.7 34-Button BIS 1.2 1.4 34-Button BIS/DIS 1.2 1.4 Single-Line Telephone Direct Station Selector‡ General-Purpose Adapter 0.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 G NI-1 BRI Review Page G-1 0 NI-1 BRI Review G This appendix contains instructions for completing the NI-1 BRI Planner Form. If you have questions while completing the form prior to the sale, contact the AT&T National Technical Marketing (NTM) engineers.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 G NI-1 BRI Review Page G-2 1. On page 1, fill in the customer name, telephone number, and address. NOTE: Reference Number is filled in by NTM. 2. Fill in the Order Number. 3. Identify the personnel handling the account: a. Account Executive’s name and telephone number. b. System Consultant’s name and telephone number. 4.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 G NI-1 BRI Review Page G-3 10. Determine which type of configuration is best suited for your system. Some guidelines for selecting the service configuration are shown below: ■ IOC capability package “S” Each BRI line, also called a Digital Subscriber Line (DSL), consists of two B-channels, both of which support voice and data calls.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 G NI-1 BRI Review Page G-4 The MERLIN LEGEND has currently been tested with each switch type in the following configurations: — AT&T 5ESS in a linear hunt group — Northern Telecom DMS-100 in a circular hunt group — Siemens SSC EWSD in a circular hunt group Other configurations are possible, but are not guaranteed to work.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 H NI-1 BRI Provisioning Page H-1 0 NI-1 BRI Provisioning H This appendix provides detailed information concerning the features and translations that make up the ISDN Ordering Code (IOC) standardized capability package “S”, as well as the Multi-Line Hunt (MLH) feature. The MLH feature is provisioned using either the Multi-Line Hunt Group or Series Completion feature, depending on the CO switch type.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 H NI-1 BRI Provisioning Page H-2 AT&T 5ESS Switch Translations For the AT&T 5ESS switch, Capability Package “S” includes alternate voice/circuit-switched data on two B-channels. It also supports Calling Number Identification on data and voice connections. Please note that in order to have simultaneous calls on the two B-channels, two Directory Numbers (DNs) must be assigned with this package.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 H NI-1 BRI Provisioning Page H-3 Fields that must be populated on Screens 4, 5, and 6: 48. 49. 50. 55. 56. 60. 61. 63. 69. 70. 72. 126. 140.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-4 The Calling Number Identification feature is assigned using the standard BRCS preconstructed features /LICNDA and /CPCOFA. If it is possible, request /CPCPFA for the Calling Number Identification feature as it provides a clearer display of the CPN information. The Redirecting Number Delivery (RND) feature is assigned using the preconstructed RND feature, /RND.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-5 5ESS SWITCH LABNSC1 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (USER INFO) SCREEN 3 OF 14 >28. 29. 30. 31. 32. 33. USPID 0122287000 MAXB CHL1 ACT USERY PPB1 USRN PPB2 USRN AGI _ 5ESS SWITCH LABNSC1 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (CKT) SCREEN 4 OF 14 >34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-6 5ESS SWITCH LABNSC1 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT SCREEN 6 OF 14 >106.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-7 SCREEN 9 OF 14 5ESS SWITCH LABNSC1 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (HIGH RUNNER FEATURE PARAMETERS) >176.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-8 5ESS SWITCH LABNSC1 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (PPB1) SCREEN 12 OF 14 >245. 246. 247. 248. 249. 250. 251. 252. 253. PPB1 TN LCC RAX MLHG TERM LNR HNT TN HUNT DEACT CHL SEL ISCN _______ ___ 0 ____ ____ _______ _ N ______ 254. 255. 256. 257. 258. 259. 260. 261. 262. 263.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 H NI-1 BRI Provisioning Page H-9 5ESS SWITCH LABNSC1 SCREEN 1 OF 14 (*)1. (*)4. (*)5. (*)6. (*)9. DSL TN C 2228701SERVICES AND FEATURES SCREENS MLHG ____ ------------------------ ------TERM ____ BRCS FEATURE LIST 6 DSL OE _ __________BRCS FEATURE PARAMETERS 7 to 9 ASSOC U CKT 4 & 5 DELFEAT LIST 14 DPKT DSL INFO 2 ODB PPB1 PPB2 USER INFO 5ESS SWITCH LABNSC1 SCREEN 2 OF 14 >11. 14. 15. 16. 17. 18. 19. 20. 21.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-10 5ESS SWITCH LABNSC1 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (CKT) SCREEN 4 OF 14 >34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. CKT TN CKT LCC CKT RAX CKT MLHG CKT TERM NEW TN CONFIG GRP TERMTYP DISPLAY EKTS CA CA QTY 2228701 DSL 1 ____ ____ _______ NI17507A TYPEA Y _____ ___ __ TKSN TAUTON SHAREDN SAUTON PRIVACYN ICPN SUSON SUSTN 72. 73. 74. 75. 76. 77. 78. 79. 80. 81.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-11 5ESS SWITCH LABNSC1 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (HIGH RUNNER FEATURE PARAMETERS) SCREEN 7 OF 14 >134. 135. 136. 137. 138. 139. 140. 141. 142. 143. 144. 145.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-12 5ESS SWITCH LABNSC1 SCREEN 1 OF 14 (*)1. (*)4. (*)5. (*)6. (*)9. DSL TN C 2228703SERVICES AND FEATURES SCREENS MLHG ____ -----------------------TERM ____ BRCS FEATURE LIST DSL OE _ __________BRCS FEATURE PARAMETERS ASSOC U CKT DELFEAT LIST DPKT DSL INFO ODB PPB1 PPB2 USER INFO 5ESS SWITCH LABNSC1 SCREEN 2 OF 14 >11. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-13 5ESS SWITCH LABNSC1 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (CKT) SCREEN 4 OF 14 >34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. CKT TN CKT LCC CKT RAX CKT MLHG CKT TERM NEW TN CONFIG GRP TERMTYP DISPLAY EKTS CA CA QTY 2228703 DSL 1 ____ ____ _______ ________ TYPEA Y _____ ___ __ 46. 47. 48. 49. 50. 51. 52. 53. 54.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-14 5ESS SWITCH LABNSC1 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (HIGH RUNNER FEATURE PARAMETERS) SCREEN 7 OF 14 >134. 135. 136. 137. 138. 139. 140. 141. 142. 143. 144. 145.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-15 5ESS SWITCH LABNSC1 SCREEN 1 OF 14 (*)1. (*)4. (*)5. (*)6. (*)9. DSL TN C 2228704SERVICES AND FEATURES SCREENS MLHG ____ -----------------------TERM ____ BRCS FEATURE LIST 6 DSL OE _ __________BRCS FEATURE PARAMETERS ASSOC U CKT DELFEAT LIST DPKT DSL INFO ODB PPB1 PPB2 USER INFO 5ESS SWITCH LABNSC1 SCREEN 2 OF 14 >11. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-16 5ESS SWITCH LABNSC1 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (CKT) SCREEN 4 OF 14 >34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. CKT TN CKT LCC CKT RAX CKT MLHG CKT TERM NEW TN CONFIG GRP TERMTYP DISPLAY EKTS CA CA QTY 2228704 DSL 1 ____ ____ _______ ________ TYPEA Y _____ ___ __ 46. 47. 48. 49. 50. 51. 52. 53. 54.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-17 5ESS SWITCH LABNSC1 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (HIGH RUNNER FEATURE PARAMETERS) SCREEN 7 OF 14 >134. 135. 136. 137. 138. 139. 140. 141. 142. 143. 144. 145.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 H NI-1 BRI Provisioning Page H-18 Northern Telecom DMS-100 Switch Translations For the Northern Telecom DMS-100 switch, Capability Package “S” includes alternate voice/circuit-switched data on two B-channels. It also supports Calling Number Identification on data and voice connections. Please note that the assignment of two DNs is required for this package.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 H NI-1 BRI Provisioning Page H-19 SUBGRP NCOS SNPA KEY <1> RINGING LATANAME LTG LEN_OR_LTID DMS100 normally delivers the Calling Party Number and the Redirecting Number, if available.
MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-21 Multi-Line Hunt Group Feature Translations The sample screens shown below illustrate the translations for alternate voice and data hunting on three Digital Subscriber Lines (DSLs) and six Directory Numbers (DNs) forming a circular hunt group. This hunting is provided using the Multi-Line Hunt Group feature.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 H NI-1 BRI Provisioning Page H-22 QLT PSATS 141 LTID: PSATS 141 SNPA: 201 DIRECTORY NUMBER: 2257141 LT GROUP NO: 13 LTCLASS: BRAFS DEFAULT LOGICAL TERMINAL: N EKTS: N CACH: N BEARER SERVICE RESTRICTIONS: NOPMD CS: Y PS: N VERSION: FUNCTIONAL ISSUE: 2 SPID-SUFFIX: 01 LEN: HOST 01 1 10 01 TEI: DYNAMIC CUSTGRP: MDCSCA SUBGRP: O NCOS: ORING: Y LINE CLASS CODE: ISDNKSET MAXKEYS: 64 DN IS ASSIGNED AS A DNH HUNT PILOT.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-24 LTID: PSATS 143 SNPA: 201 DIRECTORY NUNBER:2257143 LT GROUP NO: 13 LTCLASS: BRAFS DEFAULT LOGICAL TERMINAL: N EKTS: N CACH: N BEARER SERVICE RESTRICTIONS: NOPMD CS: Y PS: N VERSION: FUNCTIONAL ISSUE: 2 SPID-SUFFIX: 01 LEN: HOST 01 0 07 01 TEI: DYNAMIC CUSTGRP: MDCSCA SUBGRP: O NCOS: O RING: Y LINE CLASS CODE: ISDNKSET MAXKEYS: 64 DN IS ASSIGNED AS A DNH HUNT MEMBER (NOT PILOT).
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-25 LTID: PSATS 144 SNPA: 201 DIRECTORY NUMBER: 2257144 LT GROUP NO: 13 LTCLASS: BRAFS DEFAULT LOGICAL TERMINAL: N EKTS: N CACH: N BEARER SERVICE RESTRICTIONS: NOPMD CS: Y PS: N VERSION: FUNCTIONAL ISSUE: 2 SPID-SUFFIX: 01 LEN: HOST 01 1 10 01 TEI: DYNAMIC CUSTGRP: MDCSCA SUBGRP: O NCOS: O RING: Y LINE CLASS CODE: ISDNKSET MAXKEYS: 64 DN IS ASSIGNED AS A DNH HUNT MEMBER (NOT PILOT).
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-26 LTID: PSATS 145 SNPA: 201 DIRECTORY NUMBER:2257145 LT GROUP NO: 13 LTCLASS: BRAFS DEFAULT LOGICAL TERMINAL: N EKTS: N CACH: N BEARER SERVICE RESTRICTIONS: NOPMD CS: Y PS: N VERSION: FUNCTIONAL ISSUE: 2 SPID-SUFFIX: 01 LEN: HOST 01 1 10 02 TEI: DYNAMIC CUSTGRP: MDCSCA SUBGRP: O NCOS: O RING: Y LINE CLASS CODE: ISDNKSET MAXKEYS: 64 DN IS ASSIGNED AS A DNH HUNT MEMBER (NOT PILOT).
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-27 LTID: PSATS 146 SNPA: 201 DIRECTORY NUMBER:2257146 LT GROUP NO: 13 LTCLASS: BRAFS DEFAULT LOGICAL TERMINAL: N EKTS: N CACH: N BEARER SERVICE RESTRICTIONS: NOPMD CS: Y PS: N VERSION: FUNCTIONAL ISSUE: 2 SPID-SUFFIX: 01 LEN: HOST 01 0 07 01 TEI: DYNAMIC CUSTGRP: MDCSCA SUBGRP: O NCOS: O RING: Y LINE CLASS CODE: ISDNKSET MAXKEYS: 64 DN IS ASSIGNED AS A DNH HUNT MEMBER (NOT PILOT).
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-31 Series Completion Feature Translations The information listed below provides the translation for either voice or data hunting on three Digital Subscriber Lines (DSLs) and six Directory Numbers (DNs) forming a circular series completion group. The screens shown in this section are examples, DNs shown on these screens should be replaced with applicable data.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-32 CONTINUATION TEXT 0001 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 96-01-18 SUBSCRIBER 16:22:08 MASKNO:04328 MASKNO:00000 VIEW = DN. NPA = 215. DN = 6851189. EQN = 20-0-00-01. BCHDN = 2. BCDN = SP. BCDN = AU3. BCDN = C56. BCDN = C64. BCHCT = 2-VI. BCHCT = 2-CMD. BCHCT = 0-PMD. IBCHCT = 2-VI. IBCHCT = 2-CMD. IBCHCT = 0-PMD. OBCHCT = 2-VI.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-33 CONTINUATION TEXT 0003 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER 96-01-18 16:22:15 MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN = 6851189. EQN = 20-0-00-01. CT = CMD. CAT = IBA. LCC = PKGSD. RAX = 1. COS = ICND. COS = RND. COSDAT = SERCOMP-6851289. PIC = 222-C56. PIC = 288-C64.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-34 INTERRUPTION TEXT JOB 0959 CONTINUATION TEXT 0005 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER 96-01-18 16:22:22 MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN = 6851289. EQN = 20-0-00-01. CT = VI. CAT = IBA. LCC = PKGSV. RAX = 1. COS = ICND. COS = RND. COSDAT = SERCOMP-6852199. PIC = 222-SP. PIC = 288-AU3.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-35 CONTINUATION TEXT 0007 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 96-01-18 16:22:29 TERMINAL SERVICE PROFILE DATAMASKNO:04328 MASKNO:00000 VIEW = TSP. EQN = 20-0-00-01. USID = 1. TSPID = 2156851189. TERMLIM = 1. TSPCOS = CHDBCHR: INTERRUPTION TEXT JOB 0959 CONTINUATION TEXT 0008 NAVK1/BELLCORNJRB/APS 13.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-36 CONTINUATION TEXT 0010 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 TERMINAL SERVICE PROFILE DATA 96-01-18 16:22:38 MASKNO:04328 MASKNO:00000 VIEW = TSP. EQN = 20-0-00-01. USID = 2. TSPID = 2156851289. TERMLIM = 1. TSPCOS = CHDBCHR: INTERRUPTION TEXT JOB 0959 CONTINUATION TEXT 0011 NAVK1/BELLCORNJRB/APS 13.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-37 CONTINUATION TEXT 0012 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER 96-01-18 16:22:44 MASKNO:04328 MASKNO:00000 VIEW = DN. NPA = 215. DN = 6852199. EQN = 20-0-05-00. BCHDN = 2. BCDN = SP. BCDN = AU3. BCDN = C56. BCDN = C64. BCHCT = 2-VI. BCHCT = 2-CMD. BCHCT = 0-PMD. IBCHCT = 2-VI. IBCHCT = 2-CMD. IBCHCT = 0-PMD. OBCHCT = 2-VI.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-38 INTERRUPTION TEXT JOB 0959 CONTINUATION TEXT 0014 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER 96-01-18 16:22:51 MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN = 6852199. EQN = 20-0-05-00. CT = CMD. CAT = IBA. LCC = PKGSD. RAX = 1. COS = ICND. COS = RND. COSDAT = SERCOMP-6852299. PIC = 222-C56. PIC = 288-C64.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-39 INTERRUPTION TEXT JOB 0959 CONTINUATION TEXT 0016 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER 96-01-18 16:22:58 MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN = 6852299. EQN = 20-0-05-00. CT = VI. CAT = IBA. LCC = PKGSV. RAX = 1. COS = ICND. COS = RND. COSDAT = SERCOMP-6853119. PIC = 222-SP. PIC = 288-AU3.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-40 CONTINUATION TEXT 0018 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 TERMINAL SERVICE PROFILE DATA 96-01-18 16:23:05 MASKNO:04328 MASKNO:00000 VIEW = TSP. EQN = 20-0-05-00. USID = 1. TSPID = 2156852199. TERMLIM = 1. TSPCOS = CHDBCHR: INTERRUPTION TEXT JOB 0959 CONTINUATION TEXT 0019 NAVK1/BELLCORNJRB/APS 13.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-41 CONTINUATION TEXT 0021 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 96-01-18 TERMINAL SERVICE PROFILE DATA 16:23:13 MASKNO:04328 MASKNO:00000 VIEW = TSP. EQN = 20-0-05-00. USID = 2. TSPID = 2156852299. TERMLIM = 1. TSPCOS = CHDBCHR: INTERRUPTION TEXT JOB 0959 CONTINUATION TEXT 0022 NAVK1/BELLCORNJRB/APS 13.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-42 CONTINUATION TEXT 0023 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER 96-01-18 16:23:20 MASKNO:04328 MASKNO:00000 VIEW = DN. NPA = 215. DN = 6853119. EQN = 40-0-02-04. BCHDN = 2. BCDN = SP. BCDN = AU3. BCDN = C56. BCDN = C64. BCHCT = 2-VI. BCHCT = 2-CMD. BCHCT = 0-PMD. IBCHCT = 2-VI. IBCHCT = 2-CMD. IBCHCT = 0-PMD. OBCHCT = 2-VI.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-43 CONTINUATION TEXT 0025 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER 96-01-18 16:23:27 MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN = 6853119. EQN = 40-0-02-04. CT = CMD. CAT = IBA. LCC = PKGSD. RAX = 1. COS = ICND. COS = RND. COSDAT = SERCOMP-6853219. PIC = 222-C56. PIC = 288-C64.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-44 CONTINUATION TEXT 0027 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER 96-01-18 16:23:34 MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN = 6853219. EQN = 40-0-02-04. CT = VI. CAT = IBA. LCC = PKGSV. RAX = 1. COS = ICND. COS = RND. COSDAT = SERCOMP-6851189. PIC = 222-SP. PIC = 288-AU3.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-45 CONTINUATION TEXT 0029 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 TERMINAL SERVICE PROFILE DATA 96-01-18 16:23:40 MASKNO:04328 MASKNO:00000 VIEW = TSP. EQN = 40-0-02-04. USID = 1. TSPID = 2156853119. TERMLIM = 1. TSPCOS = CHDBCHR: INTERRUPTION TEXT JOB 0959 CONTINUATION TEXT 0030 NAVK1/BELLCORNJRB/APS 13.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 H NI-1 BRI Provisioning Page H-46 CONTINUATION TEXT 0032 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 TERMINAL SERVICE PROFILE DATA VIEW = TSP. EQN = 40-0-02-04. USID = 2. TSPID = 2156853219. TERMLIM = 1.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Glossary Page GL--1 Glossary # 2B data Digital information carried by two B-channels for better performance and quality; the bit rate is twice that of one B-channel used alone. account code Code used to associate incoming and outgoing calls with corresponding accounts, employees, projects, and clients.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Glossary Page GL--2 AUDIX Voice Power A voice-processing application, part of IS II/III, that provides Automated Attendant, Call Answer, Information Service, Message Drop, Voice Mail, and, optionally, Fax Attendant System for use with the system.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Glossary Page GL--3 bit (binary digit) One unit of information in binary notation; it can have one of two values, zero or one. bit rate Speed at which bits are transmitted, usually expressed in bps. Also called “data rate.” BMI (Broadcast Music Incorporated) board A module, for example, 100D or 408 MLX GS/LS, that allows you to connect lines/trunks and extensions to the communications system.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Glossary Page GL--4 centralized telephone programming Programming of features on individual telephones; performed at a central location by the system manager. See also system programming and extension programming. central office See CO. Centrex Set of system features to which a user can subscribe on telephone trunks from the local telephone company.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Glossary Page GL--5 CSU (channel service unit) Equipment used on customer premises to provide DS1 facility terminations and signaling compatibility. CTI Link (Computer Telephony Integration) link. A hardware/software feature that is part of the PassageWay Telephony Services application.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Glossary Page GL--6 Dialed Number Identification Service See DNIS. dial-out code Digit (usually a 9) or digits dialed by telephone users to get an outside line. dial plan Numbering scheme for system extensions, lines, and trunks.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Glossary Page GL--7 DS0 (Digital Signal 0) Single 64-kbps voice or data channel. DS1 (Digital Signal 1) Bit-oriented signaling interface that multiplexes twenty-four 64-kbps channels into a single 1.544-Mbps stream. DSL (Digital Subscriber Line) A Digital Subscriber Line provides full-duplex service on a single twisted metallic pair (2-wire) at a rate sufficient to support ISDN Basic Rate Access.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Glossary Page GL--8 F facility Equipment (often a line/trunk) constituting a telecommunications path between the system and the telephone company central office (CO). Facility Restriction Level See FRL. factory setting Default state of a device or feature when an optional setting is not programmed by the user or system manager.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Glossary Page GL--9 GPA (General Purpose Adapter) Device that connects an analog multiline telephone to optional equipment such as an answering machine or a fax machine. ground-start trunk Trunk on which the communications system, after verifying that the trunk is idle (no ground on tip lead), transmits a request for service (puts ground on ring lead) to the telephone company central office (CO).
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Glossary Page GL--10 Integrated Administration Capability of IS III that simplifies the programming of common information for the system, AUDIX Voice Power, and, if it is also installed, Fax Attendant System. Integrated Services Digital Network See ISDN. Integrated Solution II/III See IS II/III.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Glossary Page GL--11 K kbps (kilobits per second) Key mode One of three modes of system operation, in which the system uses personal lines on line buttons for outside calls, with a separate interface (ICOM buttons) for inside calling. See also Behind Switch mode and Hybrid/PBX mode.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Glossary Page GL--12 Lucent Technologies Attendant Application with equipment that connects to one or more tip/ring (T/R) extension jacks and automatically answers incoming calls with a recorded announcement; directs calls in response to touch tones. Magic on Hold A Lucent Technologies Music On Hold enhancement that promotes a company’s products or services.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Glossary Page GL--13 module Circuit pack in the control unit that provides the physical jacks for connection of telephones and/or outside lines/trunks to the communications system. In the name of a module, the first digit indicates the number of line/trunk jacks it contains; the last digit indicates the number of extension jacks it contains.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Glossary Page GL--14 O off-hook Telephone is said to be off-hook when the user has lifted the handset, pressed the Speakerphone button to turn on the speakerphone, or used a headset to connect to the communications system or the telephone network. off-premises telephone See OPT.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Glossary Page GL--15 pool In Hybrid/PBX mode, a group of outside lines/trunks that users can access with a Pool button or by dialing an access code on an SA button. Also used by the ARS feature when choosing the least expensive route for a call. port See jack. Also, refers to extension or line/trunk jacks before these are numbered according to the dial plan during programming.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Glossary Page GL--16 Q QCC (Queued Call Console) MLX-20L telephone used by a system operator in Hybrid/PBX mode only.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Glossary Page GL--17 SDN (Software Defined Network) AT&T private networking service created by specialized software within the public network. SID [station (extension) identification] signaling Sending of control and status information between devices to set up, maintain, or cease a connection such as a telephone call.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Glossary Page GL--18 system renumbering Procedure used to change the numbers assigned to telephones, adjuncts, calling groups, paging groups, park zones, Remote Access, and lines/trunks. T1 Type of digital transmission facility that in North America transmits at the DS1 rate of 1.544 Mbps. T1 Switched 56 service T1 digital data transmission over the public network at 56 kbps.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Glossary Page GL--19 U uninterruptible power supply See UPS. unmonitored extension An extension for which no CTI application is receiving call information. See also CTI link and monitored extension. UPS (uninterruptible power supply) Device that connects to the system to provide 117 VAC to the equipment when the commercial power source fails.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 System Planning 555-650-112 Issue 1 June 1997 Index Page IN-12 MFM adjunct features, 4-3 operator to receive calls, 3-14 optional features, 4-3 Position-Busy Backup, 4-18 primary operator position, 2-17 queue priority, 3-14, 4-16, 4-27 Voice Announce, 4-20 R Release 1.0, 3-20 Release 1.1, 3-20 Release 2.0, 3-20 Release 4.1, 3-20 Release 4.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
